Teams | Collaboration | Customer Service | Project Management

Rocket.Chat

Building In-App Chat With Rocket.Chat

Uber, Reddit, Facebook, your banking app, healthcare app. Every app thrives on the back of a strong chat experience. Building chat capabilities into your app, though, is a massive undertaking. (Don’t even get me started on maintaining those capabilities.) If in-app chat is in your roadmap, this session is 100% for you.

6 best open source healthcare software

Open source software has been used in various industries across world regions for its specific advantages. More and more open source projects are being used as viable alternatives to expensive proprietary software. In highly regulated industries such as healthcare, data privacy regulations and complex IT environments may pose a challenge to keep up with the latest technology developments. That’s why many organizations turn to open source healthcare software.

10 effective strategies for promoting team collaboration

Team collaboration in the workplace elevates teamwork to a new level. It enables groups to pool their skills, talents, and ideas to achieve a shared goal. Work collaboration, when done effectively, can have a good impact on your team or business. Collaboration can boost team efficiency, innovation, and relationships. According to Urubit, 33% of employees say that the ability to collaborate makes them more loyal.

Creating an effective customer journey to reduce customer churn

Acquiring and retaining new customers is a big challenge for companies across all sectors. Customers quitting your brand and departing unexpectedly are every managers’ worst nightmare. Companies may proactively take action to persuade customers to stay by knowing what they want and recognizing tell-tale signals of upcoming churn. The journey mapping will make you discover issues and problems related to your company procedure due to which churn rate occurs.

5 ways to make your software HIPAA compliant

HIPAA compliance is a must-have for healthcare-related organizations and their vendors. To do business in a secure manner and minimize the risk of exposing patients’ personal information, healthcare providers, insurance companies, and Health Tech organizations are looking to use software that ensures they adhere to HIPAA guidelines. In this article, we bring you the checklist to make sure your software is HIPAA compliant as well as actions to undertake to comply with HIPAA.

10 best encrypted messaging apps for secure business communication in 2022

Many people are looking for encrypted messaging apps to securely communicate with their coworkers, friends, and family. While there are other ways to protect your data, end-to-end encryption has become a standard security feature in both consumer and business messaging apps. 🗝️ Find out what are the best encrypted messaging apps today, how encryption works, and how else you can ensure highest security standards while texting.

6 strategies to improve organizational communication

More and more companies introduce remote work policies. With a distributed workforce, organizational communication becomes more critical than ever. Uninhibited communication via various digital channels is a #1 priority when it comes to empowering employees in digital workplaces. Moreover, as hybrid work is slowly becoming a standard, communication needs to change the in-and-out-of-office conditions.

6 ways workplace technology can boost productivity

We are surrounded by technology all the time, and for most of us - it’s a big distraction from our work. But technology doesn’t have to be a distraction. It’s actually quite the opposite, technology can act as a booster for your productivity. In independent research by Ultimate Software, 92% of employees say that technology helps them work better. As a matter of fact, digital workplace relies on multiple technologies.

Healthcare communication: 7 things you should know in 2022

Healthcare communication has changed immensely. What used to refer to doctor-patient communication now includes much more. The new ways of communication in our daily lives are also changing the way patients communicate with their healthcare and insurance providers. In 2022, we expect the existing healthcare communication trends to intensify. One of the major healthcare trends is live and in-app chat messaging: download our eBook to find out how it supports achieving an excellent patient experience.