Teams | Collaboration | Customer Service | Project Management

3 tips every internal communicator needs to hear ft. Carolyn Clark, Simpplr

Internal communications is evolving fast — and the communicators who stay ahead are the ones rethinking how they work, not just what they produce. Carolyn Clark, Simpplr's VP of Communications and EX Strategy, shares her top 3 tips for modern communicators: from leading with context over content, to leveraging AI in your comms workflow, to getting into the strategic rooms where decisions get made.

Best employee recognition platforms: the complete buyer's guide

Recognition is a retention approach that directly relates to how long employees stay in an organization. Employees who receive high-quality recognition are often less likely to leave their jobs. This makes it crucial for you as an HR or IC leader to compare the best employee recognition platforms and pick the solution that aligns with your specific needs.

The homepage problem: why one intranet home stopped working

Every employee opens the same intranet homepage. It doesn't matter what team they're on, what they do, or what they need. The same banners, links, and announcements greet everyone. In trying to be everything for everyone, the intranet homepage ends up feeling relevant to no one.

Why IC measurement keeps failing and how to solve the real problem

Ask IC practitioners why their measurement efforts stall, and they might point to their digital resources. The real culprits sit one level beneath the technology: no shared definition of success and no clear ownership. Without those, even good infrastructure ends up held together by manual exports and a prayer. Get that foundation in place, and the right tools will have something to plug into.

Simpplr's Rewards Store evolution: built into the everyday employee experience

Recognition works best when it doesn't ask people to leave where they already are. Say thank you in one app, redeem it in another, and the moment loses its shape before it ever lands. Most recognition programs were built as bolt-ons, sitting next to the intranet instead of inside it. That gap is where participation quietly stalls.

Why frontline workers miss critical updates and what IC teams can do about it

Frontline employees are the nuts and bolts that hold your business together. When they’re all in the right place and thoughtfully aligned, they create a stable foundation. But if they’re not aligned, the structure starts to wobble.

Why healthcare leads industries in AI adoption but still struggles to prove ROI

Recent Forrester data shows healthcare leads every industry in workplace AI adoption, yet it’s the sector least likely to call that adoption a success. It has moved fast on deployment but still trails on the outcomes leaders care about most: productivity, trust, and measurable ROI.

On-premise or cloud-based intranet: which model serves you better

Your traditional intranet used to be enough. Now employees expect to find answers in seconds from your system, one that was built to improve the overall employee experience. But for IT professionals, every weekend spent patching servers is a weekend not spent meeting that bar. The mobile access requests keep coming. The hardware refresh keeps looming. Something has to give.