Artificial intelligence (AI) has taken the workplace by storm, automating mundane tasks, parsing through big data in seconds, and streamlining countless processes — opening up an endless world of productive possibilities. So with AI in the mix, what does the future hold for the employee experience?

This is the third part of a series about the future of employee experience (EX). For the full picture, get your free copy of Next in EX: Trends shaping employee experience. The line between employees’ professional and personal lives continues to blur as the diversity of work models evolves into the new reality.

The most forward-looking Internal Communication leaders know that creating an exceptional employee experience (EX) for their IC teams leads to the best possible outcomes — both for the organization and the employees themselves.

In the rapidly evolving field of artificial intelligence (AI), it can be tough to distinguish between myth and reality. The challenge intensifies for organizations exploring the use of generative AI in employee-facing applications.

This is the second part of a series about the future of employee experience (EX). For the full picture, get your free copy of Next in EX: Trends shaping employee experience. Too many employees have too many tools, creating a sense of digital friction that fractures their attention, causes frustration, and limits productivity. This technology overload holds employees back instead of propelling them forward — this poor employee experience (EX) impacts key organizational outcomes.

Technology is rapidly evolving — and so are many Internal Communication teams, which are leveraging innovations from generative AI to virtual assistance to increase productivity and magnify the impact of their work.

This is the first part of a series about the future of employee experience (EX). For the full picture, get your free copy of Next in EX: Trends shaping employee experience. There’s a lot of hype, fear and skepticism surrounding artificial intelligence (AI) and its impact on work. AI technology itself is not inherently good or bad; it’s about how organizations and individuals choose to use it. When used responsibly and ethically in organizations, AI has the power to transform EX.

This article was originally published on Mister Editorial. Breaking news! Generative AI tools are imperfect! But that doesn’t mean they can’t be improved. By now we know that when you prompt a chatbot (like Copilot, ChatGPT) the output is dull. The simpler your prompt, the blander the response.