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IT leaders find themselves in a tough spot. Senior stakeholders want to cut costs and reduce risks. But employees are sprinting towards new technologies like AI, leaving compliance departments in the dust. “The curiosity is huge,” said Miro’s Bram Jonker in a recent webinar on tool consolidation with Forrester VP and principal analyst Bobby Cameron. “They want to make use of the latest tools that are out there that everyone is talking about,” he continued.

Budget season is just around the corner, which means IT leaders are about to take a long, hard look at their vendors and wonder whether they really need all those tools. In fact, according to the latest research, 82% of enterprises are actively pursuing supplier reduction to cut overlaps and simplify management. But will they be successful? If it seems like an obvious question, the answer is far from simple. For one thing, definitions of success vary.