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Messaging

12 best chat and video apps for businesses in 2024

In today’s communication-heavy world, businesses must have a robust way to connect with other internal teams and customers. Across industries, remote and hybrid workforce has become a standard approach. In this scenario, investing in robust chat and video applications helps businesses exchange quick messages as well as promote immersive discussions with stakeholders based on specific business requirements.

Persistent chat today: standard but still beneficial

Email remains a trusted means of official communication. However, instant messaging enables real-time collaboration critical for swift updates. Instant messaging complements email's reliability with the immediacy of today's work demands. In this scenario, persistent chat has emerged as a standout solution, offering versatility and convenience, especially in workplace interactions and customer service scenarios.

6 Examples of Communication Breakdown in the Workplace

Do you remember when we were at school and had group projects? The idea was to work as a team and share ideas. There was just this one itsy-bitsy thing: not everyone was heard or taken into consideration. It was really hard to communicate your opinion unless you were the loud one on the team. Fun, huh? 😀 The same holds today when we are adults working on a bit more serious projects. Effective communication can go a long way when working in a company.

What is a Toxic Work Environment and How to Deal With It?

We’ve all had dreadful mornings, difficult weekdays, and even frustrating months. You can usually get through a horrible morning, or a difficult week, and acquire vital insights from a poor quarter but it’s not easy to get through a toxic work environment. It’s even difficult to accept that you may work in a toxic environment, and possibly even more difficult to perceive it. However, the indications are relatively common. They are, unfortunately, more common than you might assume.

6 Types and Features of Technical Communication

Interpersonal communication is an essential aspect of human interaction, serving various purposes in our daily lives. However, there are different types of communication, each of which is suitable for a particular setting. One of the most common kinds of communication that occurs in a business is technical communication. Technical communication is specialized, targeting audiences in specific fields like science and engineering with detailed and complex information.

Eliminating Human Errors: The Case for Digital Timesheet Management Software

One way to always run your field service business into disputes with your workers is to manage their timesheets on paper. Making your field service technicians submit paperwork for their attendance, time-off requests, and grievances not only wastes their time but also means less work completed for your service delivery. An easy way to avoid making your workers toil in paperwork for basic administrative tasks is to use a timesheet management software.

10 Best Team Communication Tools (with Pros, Cons & Prices)

When you are a team of two at work, your roles and responsibilities are clear. Team communication is pretty effective too. All you need to do is poke your teammate with an elbow. “What’s up pal?” Syncing up with a team gets far more complicated as the company grows. Group communication gets messy and hard to control—you chat on Facebook, Skype, and maybe sometimes on WhatsApp. Important documents get lost, taking away your precious time while you try to find them.

We've Tried 9 Slack Alternatives (Our Team's Feedback)

It looks like you’ve tried Slack and it doesn’t meet your needs. You’re not alone. Perhaps you’re looking for a tool that’s faster, less complicated and more affordable than Slack. We’ve been there too and we’ve actually tried a few Slack alternatives to find the app that suits our needs the best. Here are the apps we tried: We’ve used Slack and realized that it doesn’t meet our needs perfectly.

AI in Everyday Life: How Artificial Intelligence Impacts You

Excerpt: Does AI have you feeling cornered, or does it fire up your imagination beyond measure? Whatever the scenario, AI is here to stay and grow. Keep reading! Back in the 1950s, when Alan Turing conceived the idea of AI, little did the world know of the repercussions of this new technology. Will it turn out to be a Frankenstein monster or a blessing in disguise?