Teams | Collaboration | Customer Service | Project Management

Cloud computing changed the modern concept of doing business. From storage to collaboration tools, cloud-based platforms promise flexibility, scalability, and reduced infrastructure management. Over the last decade, many organizations embraced the idea that “cloud is always safer” due to the advanced security investments made by major cloud providers. However, security is not a one-size-fits-all model. To enterprises dealing with highly sensitive information.

We're proud to share an important milestone: Rocket.Chat has officially achieved SOC 2 Type II attestation, one of the most rigorous and widely recognized security validations in the industry. This achievement represents years of deliberate work to embed security, reliability, and compliance into everything we build. For our customers, it's independently verified proof that the platform you rely on meets the highest standards of trust and accountability.

Embedded software has become visible through its work across different devices because it now operates in public view. The current state of embedded software determines product reliability and safety, and scalability, which gives industrial companies, such as IoT, automotive, healthcare, industrial automation, and consumer electronics, their competitive advantage.

Running an independent auto or tyre shop today isn’t just about turning wrenches. It’s about speed, accuracy, communication and keeping everything moving without burning out your team. The truth is, modern repair shops run on software just as much as they run on tools. Estimates, inspections, parts, customer updates, invoices; if those systems don’t talk to each other, the shop slows down. This allows mistakes to creep in, and the modern-day customer can easily sense the distress.

At FOSDEM 2026, members of Element’s VoIP team - Robin Townsend, Timo Kandra and Valère Fédronic - presented a deep dive into the future of real time communication on Matrix. Their talk gave an update on MatrixRTC, Matrix’s framework for bringing voice, video, and other live, interactive experiences directly into rooms.

At FOSDEM 2026, Denise R. S. Almeida (Head of Policy & Compliance at Element and Data Protection Officer for the Matrix.org Foundation) presented a practitioner perspective on the recently proposed Digital Omnibus.

A new report from eSam, Sweden's public sector digital collaboration initiative, addresses a challenge familiar to government IT teams across Europe: how do we enable collaboration across agency boundaries while maintaining control of our infrastructure and data? Published in January 2026, "Common Federation Protocol for Public Sector Chat" examines different approaches to this challenge.

Modern defence operations depend on fast, secure information sharing between command centers, aircraft, ships, satellites, and ground units. This interconnected network is known as defence communication systems and it forms the backbone of modern military communication. Without reliable defence communication, coordination would fail within minutes.

Element’s multi-tenancy implementation of Synapse Pro has secured a Good rating in a penetration test commissioned by gematik, Germany’s national digital health agency. The security analysis rating is an important milestone in the widespread adoption of gematik’s TI-M Pro standard, which creates a sovereign, interoperable and secure messenger for healthcare professionals, by embedding healthcare specific requirements on top of the decentralised Matrix open standard.