Smart contracts are self-executing agreements in which the terms and conditions are embedded directly within code, operating on blockchain networks. By removing the need for intermediaries, smart contracts enhance efficiency, security, and transparency in business operations. Their implementation allows businesses to automate transactions, bolster data integrity, and streamline workflows.

Building a great SaaS product isn’t just about features—it’s about keeping users engaged. You might spend months developing an amazing tool, but if users sign up, explore a few features, and then disappear, all that effort is wasted. Often, it’s not that they dislike your product; they simply forget about it or never realize its full value. That’s where multichannel notifications come in.

‍ After pioneering internet calling 23 years ago, Skype is officially shutting down. Microsoft, which acquired the platform 14 years ago, announced that it will retire Skype to focus more on Teams. With just 10 weeks remaining, users must now decide the next steps for their Skype accounts.

Working from home has become much more popular now. More and more businesses are adopting this flexible work style, and the reason for it is obvious. According to Owl Labs, 62% of people say they get more work done when they do their job at home. But, let's be real—working from a distance is not always simple. Making sure everyone agrees can feel like herding cats, especially when team members are in different cities or even countries and time zones.

Imagine you’re running a business where the phone’s ringing off the hook, emails are piling up, and customers are flooding your chat lines with questions—some urgent, some mundane. It’s a typical day in a contact center, right? Companies pour their hearts into making customer service better because, let’s face it, happy customers are the lifeblood of any business. But here’s the thing: handling a flood of inquiries every single day isn’t easy.

In today's digital world, businesses require extremely safe communication equipment to protect sensitive data from cyber threats. Encrypted messaging apps ensure that all office conversations remain inaccessible to private and unauthorized institutions. Here is a list of the top 10 encrypted messaging apps for safe office communication.

Good observability helps you understand what’s happening, but our previous logs made it hard to see the full picture. Debugging often meant searching, filtering, and manually piecing together trends. Spotting a spike in failures or a drop in message volume shouldn’t take that much effort. The new logs histogram makes this easier. Instead of scanning rows of data, you get a real-time visual overview of message activity.

‍ Software development teams are under constant pressure to deliver high-quality applications faster than ever. According to the 2023 State of DevOps Report, organizations with high DevOps maturity deploy 208 times more frequently and recover from failures 2604 times faster. DevOps collaboration is the key to achieving this, as it breaks down the walls between development and operations to streamline workflows and speed up software delivery.

Customer satisfaction now stands as the cornerstone of success in today's hyper-competitive market. Businesses realize that consumer loyalty swings on the quality of interactions provided. In fact, a bad customer experience causes many consumers—up to 49%—to abandon a brand they used to be committed to. Positive, significant interactions, on the other hand, foster trust and anchor enduring relationships.

The German Federal Office for Information Security clearly states that it is good security practice to update software as soon as possible when there are new fixes published by the software manufacturer. Similarly, the Cyber Resilience Act in section 56 states: “One of the most important measures for users to take in order to protect their products with digital elements from cyberattacks is to install the latest available security updates as soon as possible.”