Teams | Collaboration | Customer Service | Project Management

Messaging

What's new with Rocket.Chat in November

We are happy to share that Rocket.Chat 4.2.0 is out. 🚀 This version brings many new features and improvements to give our clients more data control and provide a better omnichannel experience. Let's see what's new with Team Collaboration, Omnichannel, and Marketplace. Please visit the official release notes for the whole list of improvements and bug fixes.

Meesho solves customer issues in hours, not days with Slack

Since April 2021, Slack has had a positive impact on every team at Meesho, empowering them to integrate both new and existing tools and to connect through Slack. Even while they work from home, teams can build the best possible experience for their sellers, from collaborating on feedback-driven products to solving incidents more quickly. “With Slack, everything happens in one channel, and what used to take a couple of days is now resolved in a matter of hours.”

Workplace communication: what happens when you get it right

Workplace communication isn’t something that companies master by default. In fact, it’s much easier to get it wrong than getting it right. Luckily, organizations realize in more significant numbers than ever that their workplace communication can cause larger issues. These could be built up stress, losses in productivity, and a lack of trust among coworkers.

We've Tried 5 Skype Alternatives and Here's Our Team's Honest Feedback

OK Skype, you’ve been with us for years. No matter how old you are, you’ve probably heard of Skype. For many of us, it was the first app we would open every morning when we got to work. But as you know, no app is used forever. It seems like it’s finally time for Skype to be replaced with something else – something more reliable, robust and easier to use. Or is it?