Teams | Collaboration | Customer Service | Project Management

Here is everything you need to know about knowledge management (KM) in less than 5 minutes. We'll go over what knowledge management is, why knowledge management is important for the organization, and how you can get started.

In this video, Slack Partner Engineer Adam Marinelli shows how you can install the Slack CLI to Windows so you can begin the process of building a next generation Slack App.

When you’re working on a new idea for a slack app, fast iterations are a really useful tool on your toolbelt. With the hot reloading built into the Slack CLI, you can update your development app without redeploying once.

In this video, Slack Developer Advocate Colm Doyle shows how you can install the Slack CLI to a macOS so you can begin the process of building a next generation Slack App

A walkthrough of the new Sales Triggers workflow automation in Zendesk Sell.

Take a quick tour of Zendesk Sell, a modern Sales CRM to help you accelerate revenue.

According to neuroscientist David Eagleman, your brain isn't a single entity. It is a parliament. And three systems are responsible for delight. In our global live+virtual event Refresh 2021, at Mandalay Bay in Las Vegas, David presented his keynotes on certain aspects of ‘making delight easy’ for customers and employees of various businesses: the science of delight. David explained the decision-making process of the human brain along three intricately intertwined phenomena: evaluation, emotion, and the social context.

Learn how to configure and manage your work views panel, including reordering or renaming system views, setting default views and sharing custom views. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

How do I integrate Zendesk with my existing systems? To sign up for your own demo of Zendesk, visit: https://zdsk.co/ZendeskDemo

How do I integrate more customer data and extend the Zendesk platform? To sign up for your own demo of Zendesk, visit: https://zdsk.co/ZendeskDemo