Need to know how many people you need to man your chat? Take a look at our analytics to understand.

Are you using Salesforce for your Sales or Support teams? We can help make sure your chat agents have all the information straight out of your CRM. Also, seamlessly pass information into Salesforce after every interaction.

Capture all of the other conversations outside of the support world. Does your team receive direct e-mails that must be accounted for? Make sure they are part of the picture using TeamSupport Activities.

Put the important details at the forefront of TeamSupport with TeamSupport Alerts. Make sure your agents get the important information the first time!

See how you can make sure your customer's requests get to the right team or agent FAST! Saving your customers' time and increasing efficiency for your support team.

Allow your Supervisors to have a birds-eye view of all active chats. Your supervisors will be to also "Whisper" and train their agents in real-time.

We have made some wonderful improvements to our chat functionality. If you are currently using our Legacy chat feature, we would like to introduce you to the New "Messaging and Live Chat" tool.

Do you have a customer reach that goes around the globe? Allow your chat agents to speak in the language of your customer.

Do you have a CRM or another system that you want to push or pull information from? Messaging and Live Chat integrates with several systems to make sure your chat agents and other members of your team have visibility of every chat.

Get a first look at the new TeamSupport Jira integration. Take advantage of new features like: This feature is coming soon! Please reach out to your Account Executive or Customer Success Manager to learn more.