Drill into the Insights of your reports and dashboards to get to the bottom of trends and specific tickets that your team might be working! Populate pop ups of ticket lists and get to the details that you want to see in your reporting.
Drill into the Insights of your reports and dashboards to get to the bottom of trends and specific tickets that your team might be working! Populate pop ups of ticket lists and get to the details that you want to see in your reporting.
This tutorial is to help guide anyone who is interested in implementing our new Jira integration with TeamSupport. Some new features to expect from the Integration.
Here is a more in depth walkthrough of how to use the Teamsupport knowledge base and how to give your customers the ability to self-serve on our customer hub.
Are you using Salesforce for your Sales or Support teams? We can help make sure your chat agents have all the information straight out of your CRM. Also, seamlessly pass information into Salesforce after every interaction.
Capture all of the other conversations outside of the support world. Does your team receive direct e-mails that must be accounted for? Make sure they are part of the picture using TeamSupport Activities.