Teams | Collaboration | Customer Service | Project Management

Latest Videos

OneDesk - Webforms: Creation, Customization & Embedding

Webforms are used to collect information from your customers and translate that information into items in OneDesk. Through webforms, you allow your customers to create different item types in the OneDesk application.  OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal.

Where to Find the Answer to All of Your M-Files Questions: The M-Files Community

On March 15th, we're launching the M-Files Community — a place where customers, admins, partners and M-Files employees can discuss all things M-Files. Whether it's a technical question, best practices or just a nickel's worth of free advice, the M-Files Community will (1) establish a sense of connection within the global M-Files community, (2) facilitate self-service, and (3) help us gather feedback from M-Files users about the product. Join us with Julian Cook, M-Files Chief Customer Officer, and Jocelyn Flint, Global Community Manager for a quick explanation of the purpose, roadmap and expectations of the M-Files Community.

Craft.io Webinar Series: Product Management Guide to Parenthood - Covid19 Edition

Building great products is all about applying good principles while dealing with the unknown. When you get down to it, raising great children (especially in those challenging Covid 19 days) isn’t all that different. You’ve got to stick to your guns, no matter what life throws at you. In this webinar, Amir Shevat (CPO and co-founder of Reshuffle.com, ex. Amazon, Slack, Google, Microsoft) and Elad Simon (CEO of Craft.io), will discuss how PMs can apply well-known product management principles to the ancient art of raising children.

Whose data is it anyway? - Troop Messenger

When signing up on a social media platform or installing an app, do you take even a couple of minutes to think what information is being asked for? Do you feel comfortable sharing your location, contacts and photos, or agreeing to the terms & conditions? How much of your personal information do you give away with that single click, and do you know who is benefiting from it?