Teams | Collaboration | Customer Service | Project Management

How IT leaders can be more customer centric in 2021

Delivering a more memorable, fulfilling customer experience starts with — no surprise here — understanding your customers. It means putting them first, and IT leaders have a big role to play in emphasizing customer needs and expectations. This video dives into the topic and reveals insights and techniques for IT leaders.

Miro for Google Calendar Overview

Miro for Google Calendar takes the headache out of meeting set-up for organizers and gives participants the access they need to make meetings more productive. Easily add Miro boards directly to Google Calendar events and ensure meeting participants have the appropriate access to the right boards, so meetings go off without a hitch. Add the Google Chrome extension today!

Transform Enterprise Collaboration with a Start Up Mentality

Can Wang, Sr. Product Designer, Enterprise at Upwork, will share why having a start-up mentality can improve cross-functional collaboration and build stronger design partnerships within the Enterprise organization. Miro is an online collaboration whiteboard platform. At Miro, we’ve built a platform for modern work, enabling collocated, distributed, and remote teams to communicate and collaborate across formats, tools, channels, and time zones — without the constraints of physical location, meeting space, and whiteboard

IDOARRT: Lead Effective Meetings #Miroverse template by Hyper Island

IDOARRT is a simple tool to support you to lead an effective meeting or group process by setting out clear purpose, structure, and goals at the very beginning. It aims to enable all participants to understand every aspect of the meeting or process, which creates the security of a common ground to start from. The acronym stands for Intention, Desired Outcome, Agenda, Rules, Roles and Responsibilities and Time.

Remote Meetings and Workshops in Miro

Join Miro experts Lindsey Meredith and Matt Mulholland as they walk through how to facilitate engaging online workshops and meetings in Miro. In this training, you'll learn how to set up Miro boards for collaborative workshops, use facilitation tools to manage and engage attendees, onboard participants in advance of your event, manage access rights and permissions and choose the right plan for your business or event.