In recent years, boards and companies have faced an increasing urgency to accelerate their digital journey. Business leaders are expected to make critical investments in digital tools and automation to improve operations and manage disruption. In the 2020 EY-Pathernon Digital Investment Index, nearly two-thirds of executives surveyed agree that companies should radically transform their operations over the next two years.
Signatures are commonly used to signify acceptance or approval of an obligation when two parties enter into an agreement. In the UAE, Federal Decree Law No. 46 of 2021, also known as the “Electronic Transactions Law” has recently been passed granting electronic signatures the same legal validity as handwritten signatures. With this law, people can now use any form of electronic signature or stamp in their electronic transactions and documents.
An excellent customer service experience depends on the customer service team. Here are a few tips on how to manage customer service employees and get results in 2022.
Who’s the first person you call when you have a busted pipe? Maybe your dad. Maybe your spouse. Most likely a plumber. Imagine that plumber walking into your home without his toolkit. He gives you a charming grin, stands in the Superman pose, and tells you that everything will be okay. That’s not comforting to you because you know that the busted pipe won’t be fixed without his tools. Your digital marketing team can’t do their jobs effectively without the right tools.
Project managers are under more pressure than ever to deliver operational excellence. There are many changes to get used to in the post-pandemic world. Profit margins are still fluctuating, employees are still figuring out new ways to work, and clients’ hazy futures make it difficult to predict the company’s finances. But after more than a year of turbulence, growth and profitability are more important than ever. Because of this, many people choose operational excellence.
You must have heard about the four-day working week in Iceland and Belgium and how rapidly other parts of the world are following suit. Strategies like these are an attempt at optimizing the workforce. The policy would not have worked if not for higher levels of productivity and reduced stress in the workplace. Because of the rapidly changing trends in the business world, the focus has shifted from quantity to quality.
With the shift to remote work, businesses find it increasingly difficult to keep track of their agents’ productivity. Lack of visibility into agent performance makes it difficult to identify and resolve issues quickly. On the other hand, companies that ask their employees to work from the office face a new challenge: decreased engagement and productivity. Oftentimes, people leave their jobs for greater flexibility and a better work-life balance.
Running a business may have been your life’s dream. Being your own boss, making the decisions, and seeing your vision come to life is exciting and satisfying to say the least. However, properly growing a company can be challenging no matter how solid your product or service is. Maybe you need help with setting up the framework of fledgling departments, creating social posts for a major campaign, or meeting an unexpected client need.
Back in the 1930s, economists projected that technological and productivity improvements would make a 15-hour workweek possible in 40-60 years. Yet, here we are in 2022, sticking with the traditional 40 hours. The pandemic has reignited the debates regarding productivity and the importance of work-life balance. Moreover, many companies have been experimenting with introducing the 4-day workweek and yielding interesting results.
