Teams | Collaboration | Customer Service | Project Management

According to one survey, 84% of companies said that monitoring tools improved productivity, enabling managers to better track task completion and optimize workflows. Another data set reports that productivity-tracking software usage increased output by 22%, on average, through better time-management and real-time analytics. Time-tracking leads to improved project execution: organizations using such software are more likely to deliver projects on time and on budget.

Today marks a milestone in our journey of innovation and customer-centricity: Luware has been honored with the Microsoft Swiss Partner of the Year Award for Transformation & Innovation. More than an accolade, this recognition reflects how we are reshaping customer service for the digital age, and it underscores the trust and support we’ve received from Microsoft Switzerland.

Key Takeaways A few months ago, one of my best engineers just went AWOL for a month due to burnout. It gave me the shocking revelation about how inefficient I was in managing my team. Since then, I have never overlooked burnout prevention and treated it like a measurable system. Here are the 3 data signals I trust most to nip it in the bud!

In our company, virtual assistants were often the most doubted and overlooked members of the team. Their work was scattered across calls, emails, and updates, and we had no way to truly measure its value. They were working, but there was no recognition until they took an incredible initiative. They built their own transparent productivity metrics that they could track and measure. Over time, it allowed us to visualise how every effort of their team puts our company one step forward.

Are you looking for the best employee monitoring software for Mac and Windows? You are at the right place. Although there are CCTVs placed all around your organization, you can’t be too careful. Thus, a closer look at what your employees are doing and when is necessary to build authority, accountability, responsibility, and transparency. However, which software solution must you choose to monitor and maximize employee efficiency and productivity?

Switching search engines isn’t something most people think about. For many, “searching the web” has simply become “Googling,” a habit formed years ago and rarely questioned. But Ecosia, the Berlin-based search engine that invests 100% of its profits into climate action, is challenging that default.

How to prevent productivity dips when managers take time off—using systems, not supervision.

As Q4 budget planning hits full stride, IT leaders face a familiar issue: The pressure to do more with less while simultaneously preparing for transformative initiatives like AI adoption. But before rushing to fund the next wave of innovation, there’s a more fundamental question to answer: Is your current tech stack helping or hindering your ability to execute? The answer, for most enterprises, is uncomfortable.

There’s no one way to do great work. Your stakeholders need a timeline while your team uses Kanban. Your workshop needs to land across languages. Your work lives in more than one tool. AI is accelerating all of this. Everyone’s figuring out how AI fits into their workflow — experimenting with new ways to create, collaborate, and use existing context. Which means your tools need to bend, not lock you in. This month’s updates give you the flexibility to get great done, your way.

At The Matrix Conference 2025, I shared the latest updates on Element Server Suite (ESS) - our distribution for Matrix-based deployments. ESS includes both the Classic stack and the new Helm-based ESS stack (organised into three editions: Community, Pro and TI-Messenger). Let’s break down their capabilities, and take a look at what’s ahead on the roadmap. Watch the whole presentation.