Teams | Collaboration | Customer Service | Project Management

Workplace Collaboration Statistics: What the Data Really Says About Teamwork in 2026

In Ancient Athens, ostracism ranked among the harshest punishments imaginable. Exclusion meant the loss of influence, voice, and belonging. As for today, many of us dream of a hermit-like life in the mountains, kilometers from the nearest human being – yet our professional lives remain deeply dependent on collaboration. Workplace collaboration statistics consistently show the same pattern: yes, we can do great work individually.

Gamification for Support and Sales teams: what works (and what doesn't)

Gamification is the practice of adding game-like mechanics such as points, badges, leaderboards and rewards to non-game activities in the attempt to influence behaviour. The term took off in the early 2010s when websites and apps started using the idea to drive engagement. Stack Overflow is a well-known example: simple gamification mechanics like upvotes and reputation scores helped steer behaviour and improve contribution quality. It wasn’t just “fun graphics” - it was a system.

The Ultimate Guide to Profitability Tracking for Design & Creative Agencies

If being busy automatically meant being profitable, you wouldn’t be worrying about margins in the first place. Yet, most creative agencies still feel uneasy when you look at the profit margin, even when they have a full project pipeline and satisfied clients.

How to Replace Multiple Tools (Screenshots, Time Tracking, Attendance, Reports) With One System

Corporate teams today struggle with several disconnected apps just to get basic visibility into their work. One tool is used for taking screenshots, another to track the working hours, one for attendance, and another for reporting. The pressure to replace multiple tools with one system is growing because this kind of “tool sprawl” scatters data across platforms, creating blind spots that make real progress hard to measure.

18 HIPAA-Compliant Software for Secure Healthcare Communication

HIPAA-compliant software is rarely a consideration in the midst of a demanding shift. After a long night on call or an emergency, healthcare professionals focus on what truly matters in that moment – making the right decision for the patient, coordinating with colleagues, and getting through the work safely. Compliance and data protection are important, but they often operate quietly in the background of these high-pressure routines.

Element Pro Web introduces Grid View

In operational environments — such as government agencies, emergency response teams, or critical infrastructure operations — teams often need to monitor multiple communication channels simultaneously. So we’re delighted to release Grid View to monitor, send and receive messages across multiple rooms simultaneously. It’s designed for teams that need to keep an eye on several conversations and data feeds simultaneously.

How to Track Field Employees in Real Time: A Complete Guide

Let us ask you a question. Where is your fieldwork crew during work hours? You will probably say that it’s an obvious question. They are on the job site, hard at work. However, are you sure of that? Some of your field workers might be elsewhere slacking off, but you will never know unless you start tracking. On the other hand, if you have not implemented the best way to track field employees in real-time, then you might not be paying fairly to your remaining loyal people.