Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Performance evaluation template, with examples and tips

A performance evaluation is a formal check-in process used to evaluate team members progress. Though evaluations can be stressful, a performance evaluation template can help standardize the process. When your team member knows exactly what you’ll be discussing, they’re able to prepare and have a more productive conversation. Plus, if you pair evaluations with goal-setting, you can focus the conversation not just on current impact but also on future goals.

State of Internal Communications 2024 (report)

We asked hundreds of Internal Communication (IC) leaders and practitioners to share their perspectives, experiences and insights into creating highly effective and impactful communication strategies. Their input, colored with the perspectives of industry experts, reveals a vivid picture of the current state of internal comms.

How to plan an intranet security review (with bonus checklist)

Your company’s intranet system contains a wealth of sensitive information, from employee data to confidential documents and more. Do you know how to protect it? Let’s talk about how to plan and conduct a thorough review. Then you can use the free intranet security review checklist to make sure you got it all.

How to Create Compelling Lead Magnets to Attract Quality Leads

People won’t give you their email addresses for no reason. If someone approaches you and asks for your contact details just because would you give those to them? I’m sure you won’t. To get access to quality leads, you must build rapport before asking for their emails. Lead magnets help with this. But they need to be relevant and compelling enough for your prospects to be willing to get them in exchange for email addresses.

How to conduct an exit interview: Template and examples

An exit interview is a conversation between a company and an employee who chooses to leave the company. When you create a safe environment for team members to give honest feedback, you’ll gain insight into how your company can improve. Learn how to perform an exit interview effectively so you can make the most of the experience. When a team member leaves your company for a new role, there’s an opportunity to learn why.

Jira Service Management Premium: Assets | Atlassian

In this 8-minute video, we’ll get to know some basics about Assets in Jira Service Management Premium. Assets is the name for the Asset Management feature included with your Jira Service Management subscription. You’ll learn about how Assets are structured and configured, understand some core concepts to get going, and see some examples of how this could look for your teams. Managing Assets in Jira can help reduce overall cost and effort by bringing more of your folks into a single ecosystem, allowing for greater communication and simpler management of your Assets.

Improving digital communication in healthcare in 2024

Did you know that over half of patients are willing to switch providers if their digital communication needs aren't met? As a result, many healthcare businesses are increasingly adapting customer experience team strategies to improve patient satisfaction. A key element of these innovations is the integration of digital patient communication platforms in healthcare. Recent years have seen a dramatic transition in the healthcare industry.