Do you ever lay awake at night wondering what, exactly, a chatbot is? Or how chatbots work? Or even if bots will steal customer service representatives’ jobs? Well, you can rest easy because we’re going to answer all your questions.

Watch our video to learn:

• What a chatbot is
• How chatbots work, and more importantly, what you can do with them
• The purpose of chatbots
• The benefits of AI bots
• Limitations and drawbacks of full chatbot automation