Teams | Collaboration | Customer Service | Project Management

9 powerful content planning tools

On the surface, executing a content strategy may seem simple. However, for those of us in the know, it takes a lot more than thinking up some catchy blog titles to succeed at content marketing. According to B2B Content Marketing, Benchmarks, Budgets, and Trends, only 40% of marketers have a documented content marketing strategy. The only reason we can deduce this number is so low is that it seems too time-consuming to commit to.

Scoro named 2023 Champion in SoftwareReviews Mid-Market Emotional Footprint Awards

SoftwareReviews, a prominent resource for insights on the software provider market, recently published its 2023 Project Management Emotional Footprint awards, naming Scoro as champion in the mid-market segment. Scoro scored 99 out of 100 in the Net Emotional Footprint index and ranked top in the Value Index, where SoftwareReviews rated us at 93. Scoro was rated particularly highly when it came to continual improvement, according to the results polled from verified end-user reviews.

7 Basic Team Effectiveness Models You Need To Know as a Project Manager

Teams are fundamental components of any successful organization, and understanding how teams interact is vital to overall success. This post explores team effectiveness models and techniques to maximize productivity, collaboration, and problem-solving. We’ll look at different approaches, such as conflict management systems, communication methods, performance evaluation criteria, etc. Whether you’re already part of a working team or starting your own from scratch.

Creating Project Plans: What To Do & What Not To Do

As any project manager or leader knows, planning is a critical factor in the success of any endeavor. A well-crafted plan can help ensure that resources are available and appropriately utilized, objectives are met on time and within budget, and team members understand each other’s roles and responsibilities. But before an effective plan can be created, it’s essential to understand what should go into it—and what shouldn’t.

An Ultimate Guide on How to Set Priority Levels For Tasks

Are you feeling overwhelmed with all the tasks you need to accomplish? Do you feel like it’s impossible to get everything done in a timely manner? If so, then it might be time to start setting priority levels for tasks. Prioritizing is essential if you want to streamline your workflow and stay on top of deadlines. It helps you focus on the most important tasks first, which can help reduce stress and improve productivity.

The Power of Perseverance: How to Overcome "Quiet-Quitting"

“Quiet-Quitting” refers to limiting one’s efforts for one’s job by limiting oneself to work specified in job descriptions. When someone uses the phrase "Quiet-Quitting," they can be leaving their job at an organization. However, nobody is actually leaving their positions. Quietly leaving a job is a protest against the "hustle culture," the very culture that exalts long hours and goes above and beyond the call of duty. ‍

How to cold call - 5 effective cold calling tips that work

Cold calling can be an effective way to reach your sales goals. In this video, we show you the basics of how to cold call and provide our top five tips and strategies to improve your cold calling techniques. About Zendesk: Zendesk Sell is CRM software built to improve customer relationships and increase sales.

How upgrading and maintaining software can improve productivity

We all know that we should keep our apps and devices up to date. From adding features to fixing problems, updates help ensure that everything works as it should. Yet many businesses put off updating their software, often sticking with old systems until they fail. There are many reasons for this, including cost, time, fear of change, and that old chestnut: if it ain’t broke, don’t fix it.

9 ways AI can help you communicate better with your customers

From chatbots to intelligent routing systems, AI is transforming how companies communicate with customers. According to Servion Global Solutions, artificial intelligence (AI) is set to power 95 per cent of all customer interactions by 2025. And it’s not just businesses that love AI: Zendesk’s CX Trends Report 2022 revealed that two-thirds of customers approve of AI for making their lives easier, saving time, and improving their overall experience.