Teams | Collaboration | Customer Service | Project Management

A new chapter for Federation at Rocket.Chat: The shift to a native solution

At Rocket.Chat, our mission has always been clear: empowering organizations with secure, flexible, and open communications. From day one, we set out to build more than just another messaging tool. We aimed to create a platform that connects people and systems without borders—across teams, organizations, and external stakeholders. One important part of this mission has been federation - the ability to communicate across different systems and instances without being tied to a single vendor.

Product Roundup: What's new in Rocket.Chat 7.6

Building on recent updates, this Rocket.Chat release is designed to enhance your workspace operations. -> Security remains central to every update, with the new audit trails for full visibility into every workspace setting change. -> Teams move faster - thanks to the improved navigation, clearer communication controls, and faster search capabilities. -> Admins also benefit from streamlined federated user management and customizable LDAP sync for simplified user management.

Roadmap Reveal: Secure CommsOS Edition

Rocket.Chat started, nearly 10 years ago, as an open source alternative to Slack. Today, it has evolved into a fully-fledged collaboration platform, supporting the needs of mission critical organizations around the world. We’re deployed at scale by leading organizations in defense, intelligence and critical infrastructure - an environment where there’s no room for failures. When every second matters, you need a collaboration platform that’s up to the task.

Rocket.Chat achieves AWS ISV Accelerate Certification

We are excited to announce that Rocket.Chat has officially achieved the AWS Independent Software Vendor Accelerate (ISVA) Certification. The AWS ISV Accelerate Program is a global initiative designed for AWS Partners who offer software solutions that run on or integrate with AWS and are sold through the AWS Marketplace. This achievement enhances our ability to deliver secure, scalable, and innovative communication solutions to organizations around the world.

Product Roundup: What's new in Rocket.Chat 7.5

We’re kicking off the quarter with enhancements that strengthen coordination, oversight, and structure across your workspace. Not sure if someone’s in a meeting? This release clears that up. Rocket.Chat automatically updates user statuses based on Outlook meetings to provide real-time visibility into team availability. Want more information on why a critical setting was changed?

Out of Band Communication for Zero Trust Security 2025

Out of band (OOB) communication is a critical security layer that operates independently from primary networks, providing organizations with resilient defense mechanisms against sophisticated cyber threats. This comprehensive guide explores how OOB strengthens zero trust security frameworks by enabling secure authentication, continuous verification, and isolated control channels that remain operational even during network breaches.

12 critical challenges and their solutions for global out of band communication

‍ When your primary communication channels fail, what's your backup plan? If you're running global operations, that question just got a lot more complicated. Out of band communication is more than a backup option. These secondary channels that operate independently from your main network are vital for your global enterprise's mission-critical communication. They're your lifeline when authenticating users during outages or coordinating responses when your primary systems get compromised.

7 Ways how AIOps transforms incident management

‍ Why are AIOps (Artificial Intelligence for IT Operations) necessary for incident management at the current time? In November 2023, Blue Yonder, a supply chain tech provider experienced a ransomware attack, which crippled Starbucks’ employee payroll and scheduling systems, and disrupted inventory for UK supermarkets like Sainsbury’s and Morrisons. In 2024, a faulty software update from CrowdStrike affected millions of Windows users and impacted critical industries.

Rocket.Chat Secure CommsOS: Powering mission-critical operations

For nearly a decade, Rocket.Chat has been at the forefront of secure communications. What started as an open-source chat tool for team collaboration has evolved into a trusted communications platform safeguarding some of the world’s most sensitive conversations and data. The Secure CommsOS goes beyond messaging, integrating secure real-time chat, voice, video, critical applications, and AI into a unified, resilient, and compliant communication ecosystem.

Encrypted doesn't mean secure: Lessons from the war plans group chat leak

An accidental group text leak of U.S. war plans exposed more than just military secrets. It underscored the dangerous shortcomings of consumer messaging apps in government operations, and why encryption alone isn’t enough without proper identity, access control, and oversight.