Time for the first CRM release of 2021 and it’s one that a lot of our customers have been requesting over the last few months. Up until now, Teamwork CRM has not included a way for our users to recover or restore CRM deals (leads, opportunities, activities and notes) that were deleted, whether by design or accident. Once a user deleted these CRM artifacts, they were permanently removed, which is not an ideal user experience and has been the cause of some anxiety for some of our customers.

Do you have customers that contact you during out of hours and although your team immediately responds once they clock in, your first response times and resolution times are simply inaccurate and your customers are dissatisfied? Or, do you offer multiple levels of support but you can't effectively track or bill for the additional service? Well, now you can.

Executing projects accurately and on time is no easy feat—especially if you’re juggling tons of tasks (and/or an entire team) at once. Luckily, project scheduling software can give you the tools you need to streamline your operations, ultimately saving you tons of time and giving you full flexibility and confidence in your workflows.

As we raise a glass to getting through 2020, many of us are setting personal goals and resolutions to kick-off 2021 with intention. One resolution we see time and time again is to be more organized, and our latest feature in Teamwork will help you do just that. The newly released Personal Tasks in Teamwork lets you create and manage a private to-do list that’s only visible to you and not linked to a project.

Here at Teamwork, we’re always on the lookout for innovative ways to improve your experience on our platform - whether it is through our wide range of strategic partnerships or by building our very own arsenal of tools. We recognized that our existing Document Editor wasn’t up to scratch when editing and organizing a large number of files, so we decided to get our hands dirty and rebuild it from the ground up.

Happy New Year! It's that time of the year when we all want to get ourselves and our businesses organized for the year ahead. Whether you're brand new to Teamwork or leveling up, this blog post will help you get the new year off to a flying start.

Following on from the introduction of notifications to Teamwork CRM and the enhancement to our filters last month, we’re closing out the year by enhancing the functionality of our custom fields along with improving our integration with Teamwork by allowing you to sync your CRM companies and contacts with your Teamwork projects.

Ever wonder how the most powerful people on earth actually get so much stuff done? 🤔 People like Bill Gates and Elon Musk haven’t been super successful in their lives by accident. They’ve done it by organizing every hour of every day—scheduling their time so they’re productive and reaching their goals. This way of thinking is the crux of task management.