Teams | Collaboration | Customer Service | Project Management

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The Best Business Management Software Analyzed

Running a business demands a delicate balance of managing tasks, tracking projects, and fostering efficient teamwork. Thankfully, technology offers a powerful toolkit to streamline these processes and enhance overall productivity. With the right business management software, you can orchestrate your business processes, foster collaboration, and meet your objectives. Business management software performs various functions and streamlines workflows.

HaloITSM and DXC Technology announce alliance to offer low-code, AI-driven Service Management solutions to Enterprise-grade organisations.

HaloITSM announces DXC Technology (NYSE: DXC) as a global strategic partner to continue to fuel its global expansion and deliver Digital Transformation and Operational Intelligence. DXC will deliver Halo’s innovative and cost-effective Enterprise Service Management software on a global scale, empowering businesses with a modern alternative that drives service excellence and delivers transformative automation.

How to Build a Scalable SaaS Support Team

For software companies, customer support is the backbone of growth and satisfaction. From startup to scale-up, SaaS companies rely on technology to meet the needs of their customers effectively and efficiently. As agents race to address individual customer issues, it can be difficult to see the larger picture—unless you have a dedicated ticketing tool to help.

Workflow: How to fix the email error message "Forwarding check failed"

Learn how to fix the forwarding check failed error in Admin Center. This tutorial also covers Troubleshooting issues with Gmail Connector, Gmail forwarding, and external email forwarding. Timestamps: Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

3 Ways to Connect HubSpot and Slack

HubSpot is one of the most popular CRM tools available for sales teams today. Not least, because it both simplifies and automates the sales management process, so teams can focus on what they do best – selling. In this article, we’re going to explore another way you can use HubSpot to make your team more productive – connecting HubSpot to Slack. Integrating HubSpot and Slack will enhance your team communication by allowing real-time updates and notifications directly in Slack channels.

How to streamline compliance management software with work management tools

Compliance management software streamlines the process of complying with industry regulations and internal policies by automating tasks like documentation, monitoring, and reporting. Compliance software helps companies avoid costly fines, reduce risks, and maintain a strong reputation by ensuring they consistently meet regulatory requirements with minimal manual effort. Drowning in regulatory paperwork? You're not alone.

Monitask vs. TrackingTime: A Comprehensive Comparison of Time Tracking Tools

In today’s fast-paced business environment, effective time management is crucial for maximizing productivity, ensuring accountability, and driving project success. Time tracking software has become an indispensable tool for businesses of all sizes, enabling them to monitor employee work hours, optimize workflows, and generate accurate reports on productivity.

Everything you need to know about BYOD security

If your company allows employees to use their personal devices for work (Bring Your Own Device), you need a BYOD security policy. Today, most companies incorporate a BYOD culture due to rising remote work demands following the pandemic. While this may leave you open to cyberattacks and data breaches, a robust security policy can help mitigate any such BYOD risk. In this article, we’ll discuss why you need BYOD security and how to create an effective BYOD policy in just eight steps.

Top Ways to Implement AI in Consulting Companies

Artificial intelligence (AI) is rapidly transforming industries across the globe, and consulting is no exception. For consulting firms, the adoption of AI isn't just a trend—it's a powerful tool that can drive efficiency, enhance decision-making, and deliver greater value to clients. From automating routine tasks to providing deeper insights through data analytics, AI can redefine how consulting companies operate.