Teams | Collaboration | Customer Service | Project Management

Experience how it unifies voice, digital, and self-service into a single workspace where AI, agents, and workflows work together to deliver faster, smarter resolutions on every channel. Your contact center built for resolution, not complexity. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

From a brand-new Client Portal experience to a redesigned Kanban board and enhanced data retention options, the latest Workstatus update is focused on improving collaboration, project visibility, and workflow efficiency across the platform. In this update, we cover.

Slack is great at connecting you with your teammates, but that’s not all it connects you to. In this episode, we’ll show you how to use Slack as a true operating system for work. You'll learn how to bring everyday tools like GitHub and AI agents like Cursor straight into your channels so they can track down bugs and open pull requests right from Slack. Sound good? Good. Class dismissed!