Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Project Management, Methodologies, Productivity and Tools.

Call center success: Richard Blank on human interaction and relationship-building

Discover how Richard's BPO industry supports this approach and learn about the top changes in the contact center industry over the past 23 years, including the impact of COVID-19 and advancements in technology. Gain insights into building a unique company culture, prioritizing empathy, and creating long-term partnerships with clients. Don't miss this deep dive into the power of authentic human connection! About.

Four new reports to better understand your team, projects, tasks, and time

As we wave goodbye to 2023, it’s a natural time to look back and reflect on all of your achievements from the past year. To help you out during this time of observation, we’ve launched 4 new reports that will help you analyze, understand, and draw conclusions about your work. Now with greater ease, you can report on the past and know what actions to take to set your team, projects, tasks, and time up for success in the future. Here we come, 2024!

Getting started with Zoho Projects - Webinar

Faster, sharper and much more elevated, Zoho Projects is here with its newest version. Quick navigation, intuitive list view, advanced customizations, pre-defined templates and robust automation features are some of the many enhancements that make successful project delivery a breeze. Revolutionize the way you work! Getting started with Zoho Projects? Watch this demo to know how.

How to automate repetitive tasks in 5 steps

Your team is in a relentless, repetitive cycle: manually updating project statuses, sorting through work requests, and dealing with endless email threads—tasks that demand attention but add little to your organization’s strategic goals. This scenario is all too common in today’s enterprises, where manual tasks eat into valuable resources and sideline core objectives. That’s where automation comes in.

HR trends 2024: Charting the future of work with DEI, well-being, and sustainability

In the ever-evolving landscape of Human Resources (HR) and people management, 2024 promises a pivotal year marked by the redefinition of culture, connection, and the future of work. As organizations navigate the complexities of a post-pandemic era, HR professionals emerge as architects and builders of the path forward. This blog series delves into HR’s top priorities for the coming year, dissecting the challenges, opportunities, and strategies that will shape the workplace of tomorrow.

KPI reports: Exploring the building blocks and advantages in professional services

What goes through your mind when you hear the term “KPI report”? A small percentage of people are already big believers, having seen the results that KPI reports can create. Another slice of folks might not be entirely sure what a KPI report is. And the rest? Well, we can’t blame you if you’re muttering, “Please, not another report!” while pulling your hair out. But stick with us: a KPI report isn’t just another TPS report.

6 steps for operations leaders to build a better annual plan

An effective annual plan is critical to keep your teams, departments, and company together, working toward the same goals. As an operations leader, you oversee how your organization runs its business. By reviewing how your company performed in the past year, you and your operations teams can identify which strategies worked—and which fell short—to build an effective annual plan designed to maximize the impact of every department.

What is Asana?

Asana empowers organizations to work smarter. It's the only enterprise work management platform that connects company-wide goals, strategic initiatives, and the execution of work on a single platform. With Asana, individual contributors, managers, and executives at the world’s leading companies such as Amazon, Accenture, Roche, and T-Mobile to drive better business outcomes.

How 3 world-class teams streamline creative production at scale

From billboard ads to social media posts, high-quality creative assets are essential to make your brand stand out. But the larger your company, the harder it is to coordinate all the moving parts of creative production. That doesn’t mean it’s not possible. These three enterprise companies—Discovery Inc., Benefit Cosmetics, and Dr. Martens—have all cracked the code on large-scale creative production.