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Outsourcing

10 Common Pitfalls of Outsourcing (and Ways to Avoid Them)

Outsourcing is a smart strategy that helps businesses reduce their in-house burden and gain new operational capabilities while reducing their expenses. However, without adequate planning and monitoring, companies may face pitfalls that can negate the benefits of outsourcing. This becomes even more critical post the Covid 19 pandemic, which has forced business owners to rethink their priorities and strategies.

6 Productivity Growth Tools To Help BPO Firms Recruit And Retain Top Talent

One of the great frustrations for outsourcing executives is that time is a finite resource. With ever-increasing workloads and rising client expectations, many would love the option of adding another hour to the workday or, in particularly busy periods, another day to the working week. The clock just keeps ticking though. Then there are smarter outsourcing firms that realize that while they can’t control time, they can do the next best thing and make every second count.

How the Outsourcing Industry is Transitioning to Remote Work

Many outsourcing firms switched to remote work during the pandemic to maintain social distancing, minimize employee health risks, and conduct business as usual. It helped employees achieve better work life balance and employers benefitted from reduced operational costs and increased access to a global talent pool. But can the outsourcing industry maintain employee productivity and client service quality while working remotely?

7 Strategies for BPO Firms to Retain Top Talent

The ‘war for talent’ is as intense as ever. A quarter of a century since global management consulting firm McKinsey first used the term when highlighting the increasingly fierce competition to attract and retain employees, the global pandemic has taken the challenge to a whole new level, so much so that one global survey of almost 1500 C-suite executives and board members has revealed the issue is now the number one concern for business leaders.

Inhouse Vs Outsourced Software Development

In the digital era, more and more businesses rely on software development in order to enhance their business processes. Therefore, the need for software development is increasing at a mind-boggling rate. Inhouse software development is the first choice of businesses around the world. However, the shortage of developers or skilled professionals compels the business leaders to go for outsourcing. More businesses are relying on external teams in order to handle their software development projects.

5 Helpful Tools in Transitioning BPO Workers to a Productive Remote Work Setup

The pandemic catalyzed the advantage of the hybrid work model for many industries, including the BPO or business process outsourcing industry. The sector’s quick adoption of the remote work model has helped many partner companies minimize disruptions and mitigate other impacts of the crisis.

Outsourcing Translation Services for Global Business Growth: 6 Reasons + 5 Tasks to Outsource

Every business wants one thing—growth. And today, businesses are starting to look past their own borders to achieve that growth. Translation services have become a major partner in this goal, enabling businesses to communicate past language and cultural barriers. But how exactly do they help? In this article, we give five major reasons why you should outsource translation to language service providers, and tips on how outsourcing translation services works.

The Pros and Cons of Offshoring Accounting

Companies often prefer to offshore their accounting tasks to an external accounting firm. Why? In-house accounting services can often be overly expensive due to hiring and training costs and require too much management oversight. But with offshore accounting services, you get high-quality services at affordable prices due to the low labor costs in popular offshoring destinations like India, Mexico, etc.

What to Consider Before Your Company Offshores Sales

Offshore sales or hiring a sales team in another country can help you scale your business and boost profitability. It can also help you reduce costs while using the latest technologies in the industry. However, offshoring sales can be tricky without a clear understanding of it. In this article, we’ll explore offshore sales in detail, its five benefits, and four challenges. We’ll also explore four popular sales and marketing services and suggest tips for smooth sales offshoring.

A Step-by-Step Guide to Successful Offshore Training

Offshoring has always been popular among businesses looking to access skilled international talent and cost-effectively scale their operations. And as companies look to offshore more complex business processes, training offshore employees becomes more important than ever. After all, you have to rely on your offshore team to manage your business efficiently while you’re far away on another continent.