Teams | Collaboration | Customer Service | Project Management

June 2023

Scaling a BPO: An Inside Look at ISTA Solutions' Success as a 'Business in a Box'

They delve deep into the robust growth, hurdles, and future of the Business Process Outsourcing (BPO) industry.. Nicole Barrish is an accomplished professional with a 14-year career under the Towne Group. A Boston's Emerson College graduate, Nicole started as a staffing coordinator and rose to manage the Towne Home Care operations, turning it into one of New Jersey's top home care agencies. She later transitioned to ISTA Personnel Solutions as Director of Operations, now overseeing over 1000 employees providing customer support in the healthcare industry.

Unraveling the Potentials of Data Entry Outsourcing: Benefits and Effective Practices

Discover the game-changing benefits of data entry outsourcing for your business. This comprehensive guide discusses when and how to outsource data entry, alongside best practices for success. Learn how to refocus resources, save on costs, and boost productivity. Also, uncover how integrating Insightful’s remote monitor software into your workflow can further enhance the management of outsourced operations.

Harnessing the Global Powerhouse of Outsourcing

Dive into the world of strategic outsourcing with our comprehensive guide. Discover how outsourcing is transforming business efficiency worldwide, learn about global outsourcing titans, and explore how platforms like Insightful’s remote employee tracking can help in effectively managing your outsourced teams. Gain insights on cost reduction, scalability, resource optimization, and round-the-clock services. Start harnessing the power of global outsourcing today.

9 Tips & Benefits Of Outsourcing Services For Your Business

In today’s global economy, outsourcing has become a strategic choice for companies seeking cost-effective solutions and access to specialized skills. Countries like India and China have become prominent destinations, transforming into IT hubs where companies can find skilled & affordable resources. Source: ISG To effectively manage operations and projects in these outsourcing countries, companies can leverage the power of outsourcing management tools like Workstatus.

Top 14 Outsourcing Companies In The IT Industry

Are you an IT firm looking to optimize operations and reduce expenditures? Economic downturns and recessions severely impact the growth plans of companies, leading to: With such challenges, leaders are forced to adopt new measures to safeguard their businesses, ensuring their survival and success amidst the challenging recessionary environment. However, there is a silver lining to this gloomy picture, and that is outsourcing IT services.

Navigating Tomorrow: Derek Gallimore's Forecast for the BPO Industry

Dive into the future with BPO titan Derek Gallimore, founder, and CEO of Outsource Accelerator, as he navigates the evolution of the business process outsourcing industry. Derek leverages his decades of experience to predict the path forward, highlighting emerging trends, transformative technologies, and the global forces reshaping the BPO landscape. Don't miss this opportunity to learn from a master and equip your business for the challenges and opportunities on the horizon.

Decoding the BPO Landscape: Derek Gallimore Unveils Mid-Scale Innovators

In this illuminating episode of the Future Workforce Podcast, Derek Gallimore takes us on an engaging exploration into the mid-scale BPO sector. Join him as he sheds light on the key players and innovative forces shaping this dynamic industry. Get ready to dive deep into insights, trends, and inspiring stories that will challenge your perceptions and expand your understanding of the outsourcing world.

Derek Gallimore discusses optimal profit margins for BPOs

Derek Gallimore shares his insights and experiences, breaking down the numbers for optimal profit margins to ensure efficient and effective BPO operations. Whether you're a business owner looking to outsource or simply interested in the dynamics of BPO, this episode is a wealth of knowledge. Don't miss out on these valuable insights that could reshape your approach to business! Tune in, and let's redefine the future of work together.