Teams | Collaboration | Customer Service | Project Management

5 benefits of optimized business communication

Communication, communication, communication: so much of our lives revolve around it. It’s no different in the business world. Organizations need to effectively communicate with their customers and partners to excel at what they do. But first, business communication within the company needs to be efficient to increase employees’ productivity and engagement. With hybrid work models being implemented across the board, the way we communicate at work has also changed.

6 steps to effective collaboration in the workplace

Effective collaboration in the workplace is something that all employers strive for. Not only is it a great way to make employees feel more connected to their organizations, but it is also a powerful tool to increase the overall quality of end-products and services. However, many organizations still haven’t unlocked the full power of team collaboration. And this is no wonder since effective collaboration calls for thoughtful leadership, good communication, and other important factors.

Node.js VM - Isolating our Apps from the Core Engine

As a JavaScript developer, one might know that Node.js is built on top of Chrome’s V8 Engine, giving us a way to run a JS program extremely fast by compiling it to machine code directly. This in a way gives V8 the role of an Operating System, running on top of your OS, similar to how you might imagine a Virtual Machine running.

10 Biggest advantages of open-source software

Sara is an SEO Strategist at Rocket.Chat. She is passionate about topics around digital transformation, workplace experience, open source, and data privacy and security. Sara Ana Cemazar Open-source software is undoubtedly gaining traction. Even though the open-source community has been active in their promotion of open source advantages for years, there have never been more open-source projects in use than today.

Get closer to customers with the new Facebook Messenger App 2.0

We’re excited to announce the launch of Rocket.Chat’s new Facebook Messenger App, built to improve customer service efficiency on the go-to messaging app for over 1.3 billion worldwide users. The 2.0 version of the app is a more robust integration with new features that the 1.0 version didn’t offer, such as message automation and customization. This will enable Rocket.Chat users to streamline their customer service efforts while building an exceptional customer experience.

7 reasons why team communication is important in the workplace

Team communication is one of the most fundamental aspects of collaboration. Communication in teams is more than just efficient work. It allows everyone on the team to be educated on any topic that may affect their work. Moreover, it develops trust, builds camaraderie among the team members, boosts morale, and helps employees stay engaged in the workplace.

What is data security and 6 ways to keep your data safe

Ultimate data security is the goal of many companies today. One of the most important goals of IT departments is to keep data secure at all times. However, with advancements in technology, data security is becoming more complex. ⚿ Follow this article to find out why it’s crucial to ensure data security in your organization – and how you can do that. Before you start, get our list of most important features to look for in a secure business communication platform.

5 steps to successful cross-functional collaboration

Many companies want cross-functional collaboration between their teams. It has multiple beneficial outcomes for the organization, both quality and profit-wise. However, cross-functional collaboration requires clear guidance, good communication, and several other aspects. Despite their many benefits, cross-functional teams are often dysfunctional and fail to deliver high-quality results.