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CRM Sales Tools Research 2023

CRM Sales Tools Research 2023 4 min read Bitrix24 Team September 5, 2023 Last updated: September 5, 2023 We present the findings of our CRM Sales Tools 2023 Research, which combines comprehensive market analytics with our survey focused on CRM sales tools. We surveyed 1000 Bitrix24 CRM users to gain a deeper understanding of the CRM sales tools’ role in businesses.

Configure Bitrix24.BI Analytics

Bitrix24.BI-Analytics is a new tool that allows you to use leading analytical packages to create reports in Bitrix24. Build PowerBI or Data Studio reports based on the CRM data (leads, deals, conversions, etc.) inside your Bitrix24 account (Bitrix24.BI-Analytics explained). Connect your analytics system and transfer data from Bitrix24. Then create a report in Microsoft Power BI or Google Data Studio, post it in your account and share it with your team.

New USTelephony24 App - From Bitrix24 Gold Partner Kala Group Technologies LLC

Meet new US Telephony24 app from our Gold partner Kala Group Technologies LLC. US Telephony24 is a Voice over Internet Protocol (VoIP) telephony solution built specifically for use within the Bitrix24 CRM. This solution provides a comprehensive Interactive Voice Response (IVR) with auto attendant and SMS capability, local presence, Smart Caller ID, a Robo dialer and a Predictive dialer.