Teams | Collaboration | Customer Service | Project Management

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Copy workgroups and projects

Today we are glad to inform you that you can now copy workgroups and projects in your Bitrix24 account. This new option will save a lot of time and effort if you have to create workgroups or projects that have similar elements (tasks, members, settings, etc.). You can simply copy an already existing workgroup or project, or create a new one based on the copied workgroup. You are also free to change the type of a workgroup or project and to select the elements that will be copied.

Duplicate control

Do you have a large customer base or communicate with customers through different communication channels? Do you have multiple employees working with a single lead or contact and find it necessary to have all the information related to the client located in a single record. Do you come across multiple contacts with the same phone number or prospects with the same name in the CRM system?