The new 2021 is off to a great start, and we are also ready to start announcing new tools and features that Bitrix24 has to offer. Today we are happy to inform you that we've updated the CRM form designer in your Bitrix24. The updates include a big choice of form designs to fully customize your CRM forms, common embed code for a much quicker CRM forms loading, multiple consents in the CRM forms and the option to edit CRM forms directly in the Bitrix24.Sites builder interface.

Here are our tips and tricks on how to achieve great success in 2021.

Video calls and video conferences have become an inseparable way of communication in teams and companies in modern reality. More and more companies have been forced to switch to remote work and collaborate remotely. We've gone through it as well and perfectly understand how crucial it is to have a reliable way to fully operate and communicate while working remotely.

Although we initially had a well-thought-out plan for 2020, the reality quickly tore that plan to shreds along with what was left of the economic stability. We had to improvise a lot creating new features and releasing updates as we went along.

Today we'd like to inform you about the cool update in Bitrix24. Bitrix24 CRM and Messenger now integrate with Zoom. This means you can now use Zoom directly in Bitrix24 to communicate with your customers and team members. This means you can now use Zoom directly in Bitrix24 to communicate with your customers and team members. No additional steps and actions needed from your side.

In case you have several Bitrix24 accounts, cloud or on-premise ones, you can work in all of them in the Bitrix24 Desktop app. You can add as many accounts to the Desktop app as you need by simply clicking on the plus button and authorize using the account address, login and password. Once it's done, you can have access to all your accounts from inside the Desktop app, easily switch between accounts, receive notifications and messages.

As you know, Bitrix24 offers plenty of third-party applications and integrations for your account. Thanks to the new Statistics tool in the Developer resources section (find in the left menu), now there is an option to evaluate the load the third-party applications and integrations in your Bitrix24 account.

The Meetings and Briefings section is a useful communication tool designed for structuring and managing both online and offline meetings with colleagues. The meeting creation process includes several simple steps, depending on the information you need for the meeting: topic, attendees, date, time, duration, description, agenda, the responsible people for the questions to be discussed.

Meeting and briefings have always been an inseparable part of team communication and collaboration. Since nowadays many companies have switched to working remotely, traditional offline meetings are temporarily off the table. Anyway, the importance to hold meeting is still there for the majority of them. In Bitrix24 you may create meetings both offline to meet in person and online via videoconferencing.

We are glad to inform you that Bitrix24 CRM Marketing module has been updated. Now there are lots of custom parameters added to CRM Marketing campaigns for creating personalized emails and email campaigns.