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How To Monitor Zoom Audio Video Conference Performance

With governments and businesses requiring workers to stay and work from home during this unprecedented global pandemic, enterprises are now more dependent than ever before on real time collaboration tools like Microsoft Teams, Zoom, and Cisco WebEx. IT staff within these organizations are under pressure to provide their Sr. Management a level of assurance that these tools are working well in this scenario. But with workers running devices IT doesn't own over networks they don't control means IT needs innovate quickly and find tools that can help them and help them fast.

Updated SharePoint, OneDrive Monitoring

Exoprise recently updated the CloudReady SharePoint sensor for monitoring SharePoint Online and SharePoint 2019 Server. At the same time we separated the CloudReady OneDrive sensor to better segregate the crowd. This was a feature request that customers had been asking for. For both sensors, we upgraded the browser, improved the bandwidth (throughput) tests and a number of other enhancements. Read on for more information about new features and enhancements.

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It's Here! Monitor Microsoft Teams Audio Video Conferencing

Exoprise released its long awaited Teams Audio Video Conferencing sensor. This sensor fully tests Audio/Video end-to-end capacity, throughput, and network performance through the actual underlying Microsoft Teams and Azure infrastructure. The Teams AV sensor provides deep insight into a network's capability to handle the Teams/Skype Unified Communications (UC) platform. Desktop, Collaboration and Network administrators can now easily diagnose and proactively plan a Microsoft Teams rollout and migration.

How to Integrate Microsoft Teams with Office 365 Monitoring

For those of us already using Microsoft Teams, the benefits couldn’t be clearer: Microsoft Teams provides everyone with one place to chat, meet, call, and collaborate, no matter where you are. IT professionals who support modern workplace tools like Office 365, and remote meeting platforms like Zoom and WebEx, can greatly benefit from connecting critical applications like Exoprise, directly into the Teams Channels they are already using.

Teams Outage Due To Expired Certificate

Microsoft Teams had an outage yesterday, on February 3rd 2020, for a few hours, and apparently it was due to an expired TLS / SSL certificate. The Internet erupted in delight over this for some reason with lots of coverage everywhere. Slack and MS Teams usually do garner more attention when they experience unfortunate outages most likely due to their rivalry. Apparently, because this was an expired certificate it gave everyone a reason to write “Oops” and other similar quips.

Use Cases for SaaS Digital Experience Monitoring

Digital Experience Monitoring (DEM) is a growing practice within IT organizations that provides insight into the factors that make up the overall application User Experience (UX). As systems become more complex, as cloud adoption continues to grow, and IT loses direct control of infrastructure, it becomes both more difficult and more important to capture the overall end-user experience.