Teams | Collaboration | Customer Service | Project Management

Latest Blogs

Riot.im Web 0.14 is HERE!!!

After far too long a wait, Riot.im 0.14 is here (landing in conjunction with Synapse 0.27.3) and it’s a big one! We’re landing (big breath in): community filters, publicly-joinable communities, E2E stability across multiple tabs, E2E key re-request UX, granular settings, performance and memory footprint refactors, a new ‘Status’ theme and a whole bunch of languages! *phew*

New Pipedrive integration - spend less time digging into your KPIs and more time selling!

In a busy sales team it’s almost impossible for everyone to know how the team is doing at any given moment and how individuals are contributing towards goals. Yet sharing up-to-date performance data with a live TV dashboard can have a huge positive impact on a team’s overall performance.

New: Faster, smarter, happier customer support with Zendesk Chat & Geckoboard

Customer service is changing. Gone are the days when it was perfectly acceptable to respond to a customer in a day or two. Nowadays, whether you’re selling cars, consulting, or carrots, customers expect fast, friendly resolutions to their problems in minutes, not days.

Overriding the Mute Switch and Do-Not-Disturb with Pushover for Teams

Pushover is used in many organizations for sending network monitoring alerts to Ops teams and even in many volunteer firefighter departments to send out secondary alerts. A popular feature Pushover has had for years is our Emergency-priority alerts, which repeat at a given interval until the recipient acknowledges it by tapping a button on the notification.