How to: Using webhooks at Zendesk

How to: Using webhooks at Zendesk

Nov 1, 2022

In this video, we’ll take a look at what webhooks are, how they function, and how to use them at Zendesk. We’ll also set up a couple of webhooks, first in the Zendesk Admin Center UI where we’ll see how we can create cards in the project management tool Trello, then using the webhooks API, where we’ll work with the Github API to raise issues in a repository.

If you have any questions, or just want to say hi, please reach out in our Developer Community at or join the Zendesk Developer Slack channel at

Resources 📚
Webhook resources:

Trello API getting started guide:

Using placeholders guide:

Triggers and automations: omations-

Postman getting started guide: