How Asset and Configuration Management Helps Service Requests
An overview of how Jira Service Management’s asset and configuration capabilities can be used to speed up your service requests, reduce agent workload, and improve customer satisfaction.
To see how asset and configuration management can help other areas have a look here:
Asset management: https://youtu.be/I1W3bVS1EAM
Incident, problems and changes: https://youtu.be/-Lyq9ZKsriQ
To learn more about asset and configuration management in the Jira environment, check out: