Teams | Collaboration | Customer Service | Project Management

Since the onset of the Covid-19 pandemic, remote work has become an ever-more popular way of working. And as the next generation of remote workers joins the workforce, how they’re onboarded has become a focal point of discussion. How will they internalize the company’s values remotely? Will they feel like part of the team when working from home? Fortunately, a well-planned virtual onboarding program can address these questions and more.

When you host tons of Zoom meetings, you might have to exit some meetings suddenly. However, in the absence of a host, other attendees will not be able to perform some essential actions on Zoom. So what can you do? Simple: Make someone else a host! In this article, we’ll explain how to make someone else a host on Zoom. We’ll then look into four frequently asked questions about Zoom meeting hosts.

Speaking up and asking questions during video conferences or webinars can help you draw the host’s attention to resolve any doubts or confusion. That said, it can be quite distracting to interrupt someone when they’re speaking. Fortunately, Zoom has a convenient raise hand feature. It helps you notify speakers about your intention to ask a question through a digital hand gesture that appears in your video — without disturbing the session.

Every company relies on hundreds of business processes to function smoothly. But if any one of these processes is faulty, it can cost you both valuable time and money. To avoid that, companies perform business process improvement. But what is business process improvement? And how do you do it? In this article, we’ll discuss in detail what business process improvement means, the steps involved in any process improvement, and the popular methodologies used worldwide.

As a business owner or manager, if an employee starts showing excessive absences and poor performance, you need to address the issue promptly and carefully. However, if there’s no improvement even after repeated warnings, the only viable option is to let the employee go. But should you be terminating an employee for poor attendance? Would it be called unfair dismissal? In this article, we’ll answer these questions.

Customers today have many options to engage with a business and share their experiences with others, giving them greater control over their journey with a brand. As a result, companies need to be more proactive with their customer service approach to keep their customers satisfied and returning. Fortunately, you can deliver a consistently top-notch customer experience by adopting some customer service best practices.

The Covid pandemic has pushed businesses worldwide to adopt a work-from-home culture. While this shift in work dynamics has several positives, it has also brought remote work security concerns to the forefront. But what is remote work security? More importantly, why is it necessary? In this article, we’ll discuss what remote work security is and why it’s crucial.

Time card approval is the process where a manager or supervisor verifies an employee’s time card information for accurate payroll processing. Depending on your company’s needs, time cards can be approved daily, weekly, or monthly. But the real question is: how do you go about timecard approval? In this article, we’ll dive into the time card approval process and understand why you need to automate it.

Whether you’re an enterprise or a startup, keeping track of the hours worked for each employee is essential for attendance and payroll purposes. But how to calculate hours worked? Don’t worry. In this article, we’ll give you a step-by-step guide on how to calculate hours worked for your employees. We’ll also explore the different types of hours worked and the best time tracking tools that make calculating hours worked a breeze.