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Geckoboard

Are dashboards really dead?

The dashboard is dead, long live the dashboard... Over the past year, we’ve noticed that some companies and commentators have been declaring the death of the dashboard. Understandably, that got our attention. Because here at Geckoboard, we quite like KPI dashboards. In our experience, they solve many problems and make people’s lives easier. So why do we, very occasionally, keep hearing rumours that the dashboard has ceased to be? Has the dashboard really died?

The 9 best email marketing metrics to track - on a dashboard

Email marketing may not always receive the same level of fame and attention as other digital marketing channels, but for many businesses, email continues to be the backbone of their communications plan. Whether it’s increasing direct sales or supporting your longer term brand building, the performance of your email marketing strategy can have significant implications for the health of your business, overall.

What is a dashboard - and does my business need one?

We don’t think it’s an overstatement to say that an effective dashboard can genuinely change how a business operates. We live in an age where even small companies can be sitting on millions of data points. Yet too often, valuable information goes unseen (or at least – unseen by the right people at the right time). Dashboards make sure your most important data – the data that can shape decisions and drive action – remain in sight and front of mind.

5 eCommerce KPIs to track over the 2021 Holiday Season

The 2021 holiday sales season is quickly approaching, and most eCommerce companies face it with a mix of excitement and dread. If anything, 2020 taught us that the threat of everything falling apart is always there, even if you’re having a banner year. That means now is the time to shore up operations and put protections into place to keep revenue secure and customers satisfied.

5 Human Resources Dashboard Examples to Visualize your HR KPIs

Experts have dubbed 2021 the year of “The Great Resignation.” The pandemic has been a catalyst for many workers to reassess their values, priorities, and work situation—a 2021 study by The Predictive Index found that “48% of employees have thought about changing careers within the past 12 months.” It’s safe to say that HR departments have a lot on their plates right now.

Executive dashboards: Which metrics should you track and why?

You want to grow and strengthen your company, but you can’t do that if all of your important data is buried in spreadsheets or held by dozens of different people across the organization. Uncover key information with an executive dashboard. This display provides an overview of your most essential company metrics on a single screen, so you can easily get the insights you need to make crucial decisions. No more wasting time digging through different reports.

Building your own KPI dashboard vs buying: Pros and Cons.

There are several approaches to creating a dashboard for sharing your most important metrics - we covered the most common ones in this article. Often the decision over which approach to take boils down to building your own (or hiring someone to build one for you) or going with an off-the-shelf KPI dashboard solution like Geckoboard. Here we’re going to discuss the pros and cons of build versus buy to help you make an informed decision as to what’s the right approach for you.

7 sales dashboard examples to visualize your metrics and KPIs

It’s tough to keep any sales team motivated, but it’s especially difficult for remote teams. Reps can’t thrive off each other’s energy or engage in friendly competition, so you need an alternative for keeping everyone focused on your targets. A sales dashboard gives you an overview of your team’s performance and keeps everyone motivated by showing progress toward your targets – even if you’re not all in the same office.

When is it time to hire your next customer support representative?

Customer support staffing is like a never-ending game of Jenga. If you’ve got a team of customer support reps who are all aligned on how best to help your customers and have experience doing just that, you’ve got an excellent foundation for resolving customer queries. But if you take out just a few of those reps – if they leave, get promoted, or are out sick for an extended period – then your support provision suddenly looks much less stable.

How to Analyze Data: A Basic Guide

Data analysis is critical for all employees, no matter what department or role you work in. Whether you’re a marketer analyzing the return on investment of your latest campaign or a product manager reviewing usage data, the ability to identify and explore trends and fluctuations in your data is an essential skill for decision-making. Unfortunately, many companies today struggle with data organization and analysis.