Teams | Collaboration | Customer Service | Project Management

Slack School | A New User's Guide to Slackbot

Starting a new job is exciting, and getting settled in Slack is the best way to hit the ground running. In this episode, we’ll show you how Slackbot can help you navigate your new workspace like a pro. From finding the right experts and summarizing channels to building out a 30-60-90 day plan in a canvas, see how simple prompts can help you get oriented fast. Class dismissed!

Slack School | Slackbot for Sales Teams

If you sell with Salesforce, this one’s for you. See how Slackbot can help you spend less time switching tabs and more time hitting your quota. From capturing leads and checking Salesforce records to prepping for customer meetings and prioritizing what to tackle next. If you aren't sold on Slackbot, you will be after this episode. Class dismissed!

Slack School | Managing Permissions in Slack

In this episode, we’re looking at permissions: the subtle art of setting up roles so your team can focus on their work without the distraction of extra buttons or complex settings. We’ll show you how permissions work alongside user roles to control access, what they look like in a free workspace, and how they evolve as your Slack plan changes. Class dismissed!

Slack School | What are Slack User Roles?

In this episode, we’ll break down Slack User Roles: What they are, what each role can do, and how to set them up correctly. From Primary Workspace Owners to Admins, Members, and Guests, you’ll learn how permissions work, how Slack roles differ from Salesforce roles, and what changes on Enterprise Grid. Whether you’re a new admin or studying for certification, this is foundational knowledge you don’t want to miss. Class dismissed!