Teams | Collaboration | Customer Service | Project Management

Teamwork

How to align remote teams with your company vision

TL;DR: Vision gives companies a goal to work towards. It gives teams — especially remote teams — specific objectives that offer step-by-step guidance for accomplishing important goals. Even when remote teams are separated by several time zones, a clear vision statement helps individual team members understand how every decision they make can have a positive impact for the entire company. Here’s how to get started. A vision statement is a lot like your company’s North Star.

10 tools you need for remote work

As more and more teams adjust to working remotely, we’ve been relying on technology to help us to keep work going — even when we can’t be in the same physical space. Today, we wanted to share our remote work tech stack: the tools that have been helping us to continue working without interruption behind the scenes. Some of them we’ve been using for years; some of them have been on our radar for a while but we’re only fully utilizing them now.

Build custom reports with the Easy Insight and Teamwork Desk integration

The new Easy Insight and Teamwork Desk integration lets you drill right down into your support data to give you detailed insights into both customer queries and team performance. The connection between the two apps pulls all of your Teamwork Desk data into Easy Insight so you can build your own custom reports and dashboards — or use some pre-built templates — to quickly pull the information that’s most important to your business.

What's new in Teamwork?

What a start to the first quarter of the year, huh? It’s been a busy one for us, and a challenging quarter for our team (and probably yours) in many ways. At Teamwork, we’re in the fortunate position that the move to remote work was a relatively smooth transition for us. So we’re going to keep doing what we do best: delivering great software to help your team collaborate and keep work going. Here’s a snapshot of our latest releases.

The 6 biggest challenges of working from home (and how to fix them)

These are unprecedented times. All around the world, as more and more countries start the process of responding to COVID-19, companies and employees are trying to make the shift to remote work so they can keep work going. For many people, this means working remotely for the first time — and getting used to the challenges of working from home is going to be a bit of an adjustment. But even people who are used to working remotely are finding it hard right now. Because this is different.