Teams | Collaboration | Customer Service | Project Management

“I had this immensely intuitive feeling that humans are going to be able to derive a great deal of capability from .”

Even on the best days, managing large organizations is hard, complex work. Factor in the added challenge of an external crisis—be it economic, political or even public health-related—and that complexity can quickly spiral into disastrous territory for any company–and these days, the next crisis can feel inevitable.

For collaboration to truly work, leadership can’t just watch from the sidelines. Real leaders get into the arena and participate.

“It’s a delicate balance between autonomy and social support, but the answers are there if you ask—and keep asking.”

The swirl of reasons a customer joins a brand community can be measured, stress-tested, and ranked, but there’s also maybe a less scientific-feeling reason people join a community for a brand. It’s maybe less science and a little more magic.

Experts say anyone can train their brain to be more forward-thinking. For leaders, doing so could be the difference between failing and thriving.

These days, workplace collaboration can feel downright broken. Here’s The Workback’s guide to getting your organization back into a collaborative groove.

Does your agency's project management software live up to your expectations? Only 35% of project managers report being somewhat or very satisfied with their organization's project management process — and not having the right tools is a big part of that. With more project management challenges to deal with than ever before, today's project teams need the best possible project management tools in their arsenal.

Have you ever been in a situation where you felt like nothing was going to plan? This can happen especially when we’re trying to achieve a big goal, like starting a business or organizing an event. We plan our steps, create deadlines, and execute them with great precision – only to find out that the result doesn’t match our expectations. What if there is an alternative approach? Flexible planning could be what you need.