Teams | Collaboration | Customer Service | Project Management

OneDesk - How to Create Multiple Customer Portals/Knowledgebases

OneDesk allows you to create as many unique portals or knowledgebases as you need, and you can customize each one to be unique from the others. Here’s how to create a new portal and knowledgebase in OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - What's the Difference Between Tickets and Tasks?

What is the difference between tickets and tasks in OneDesk? OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - How to See Tickets and Tasks in One View

Find out how to see tickets and tasks in one view on OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk for VARs & System Integrators

Learn how you can utilize OneDesk's helpdesk and project management features for Value Added Resellers (VARs) & System Integrators. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk- A Quick Walkthrough the App

OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk for IT Companies and IT Departments

Unlock the project management and helpdesk features of OneDesk to streamline your communications and workflow. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk for Managed Service Providers (MSPs)

Learn how you can utilize OneDesk's helpdesk and project management features for Managed Service Providers (MSPs). OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

How IT Firms can Benefit from OneDesk's Powerful Features

Unlock OneDesk's powerful help desk and project management features to better manage your IT Firm. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.