Teams | Collaboration | Customer Service | Project Management

OneDesk integrates with Mailchimp allowing you to automatically add your OneDesk customers to your Mailchimp audiences. With OneDesk and Mailchimp, you can automatically build your mailing list whenever you get a new contact from new email, support tickets, live chats or other channels.

OneDesk fully supports both the Agile and traditional project management approaches, and even allows you to switch between them. This video shows the status boards, story points, and burn down charts used in many agile PM methodologies.

OneDesk includes a fully interactive Gantt chart which you can use to see and schedule your tasks on a timeline. This video covers the Gantt chart features in OneDesk.

This video shows you how to create and use your own custom dashboards in OneDesk.

OneDesk combines Help Desk & Project Management software into a single application. This lets you support your customers and work on their projects without needing to purchase and integrate multiple apps and then switch between them.

This video shows you how to create teams for your users in OneDesk. It covers how to add users to one or more teams and how to use the teams to add followers and assignee's to tickets, tasks and projects.

This video shows how to provide single sign on to your custoemrs allowing them to log into your OneDesk customer apps using their existing credentials. This video demonstrates creating this SSO integration using OpenID Connect and Microsoft Azure Active Directory.

This video shows how to provide single sign-on to your users allowing them to log into your OneDesk customer apps using their existing credentials. This video demonstrates creating this SSO integration using OpenID Connect and Microsoft Azure Active Directory.

OneDesk combines project management and helpdesk into a single app. This webinar provides an introduction to the major features of OneDesk.

This is a quick tour around the web application to show you where everything is located.