Teams | Collaboration | Customer Service | Project Management

This episode features an interview with Stephen M.R. Covey, author of The Speed of Trust and Co-founder of FranklinCovey’s Global Trust Practice. In this episode, Shawn sits down with Stephen to discuss the foundational concepts of trust and leadership, practical strategies for enabling authenticity, and the importance of having a growth mindset.

This episode features an interview with Rachel Happe, Founder and Digital Workplace, Organization, and Community Strategist at Engaged Organizations. In this episode, Shawn and Rachel discuss treating employees as assets rather than machines, rewarding human contributions, and valuing emotional and social aspects in the workplace.

This episode features an interview with Sandy Gould, Chief People Officer at Pinwheel. In this episode, Shawn sits down with Sandy to discuss strategies for building company culture, insights into building trust and fostering psychological safety, and injecting humanity into HR.

This episode features an interview with Kosheno Moore, Vice President and Digital Community Leader for Regional Center Satellite at Fidelity Investments. In this episode, Shawn and Kosheno discuss strategies for creating meaningful digital connections, the future of D&I within corporate culture, and how to foster a sense of belonging among employees.

This episode features an interview with Elizabeth Baskin, CEO of Tribe, Inc., an internal communications boutique working with global brands. In this episode, Shawn sits down with Elizabeth to discuss the effectiveness of editorial boards and content training for global communications, strategies for maintaining employee engagement and motivation, and the need for honest communications during times of change and uncertainty.

This episode features an interview with Steven T. Hunt Ph.D., Work Techno-Psychologist & Author of Talent Tectonics. In this episode, Shawn and Steve discuss how the nature of work is evolving, the cause of burnout, and how we should be using AI to make work better.

This episode features an interview with Aniisu K. Verghese, Founder of Intraskope, a boutique internal communications and personal branding consultancy serving global markets. In this episode, Shawn and Aniisu discuss inclusive internal communications, strategies for building organizational trust, and how AI is streamlining employee experience.

This episode features an interview with Mike Robbins, motivational speaker and author. In this episode, Shawn and Mike discuss the limits of authenticity, how AI is affecting teams, and the difference between recognition and appreciation.

This episode features an interview with Monique Zytnik. Monique is an award-winning, global internal communication leader who presents on best-practice communication at world conferences and guest lectures at universities. In this episode, Shawn sits down with Monique to discuss the misconception of authenticity, the challenge of creating culture, and why AI will never replace human creativity and connection.

This episode features an interview with Christina Kucek, Executive Director of Intelligent Automation at CAI. She has over 15 years of consulting experience in delivering cutting-edge implementations in Conversational AI, natural language processing, and robotics process automation. In this episode, Shawn and Christina discuss the impact of AI on employee experience: from onboarding to accelerating workflows to building in ethics.