Teams | Collaboration | Customer Service | Project Management

Zendesk Sell helps sales teams enhance productivity, processes, and pipeline visibility. Listen to Zendesk's Senior PMM, Emily Vince, introduce sales engagement automation and where we’re building to support your business.

In the world of banking, insurance, wealth management, or investments, delivering seamless support at scale can be a challenge. With Zendesk, all of your client data is in one place—which allows your team to give advice and answer questions faster. And with the highest standard of data security, you can ensure that all of it stays safe and sound—giving them peace of mind and a better experience.

Whether it is the holiday rush or back to school time, many organizations have run into times of the year that your support team gets overloaded. This video provides some tips to leverage Answer Bot to deflect requests during your busy season.

Do you ever lay awake at night wondering what, exactly, a chatbot is? Or how chatbots work? Or even if bots will steal customer service representatives’ jobs? Well, you can rest easy because we’re going to answer all your questions. Watch our video to learn.

You've got backlog data, now it's time to analyze it! If you have not viewed our previous video, "What is backlog?," consider doing so before diving into this video: https://youtu.be/UzbnKB-gdKo

See more "Zendesk from home" tutorial videos like this one here: https://zdsk.co/ZFH

A Financial Times report highlights fintech trust gaps so significant that they may compromise the sector’s ability to ride the digital wave. Alarmingly, studies suggest that “fintechs are predicated on the notion that they are a force for good–but the tide of opinion is turning against technology companies.”

On Thursday, August 12th, at 11:00 am CST, the Developer Community team shared the basics of the Zendesk Apps Framework and the journey from start to finish on creating your first app! They also covered topics such as how to use the ZCLI to scaffold up your first app, use the Javascript framework Next in your Zendesk app, and how to submit your app for review!

Busy seasons are important times for both you and your customers and we want to make sure you are prepared. This video provides some quick tips on self-service to help you best serve your customers during peak season.

Don't waste time manually following up with end-users.