Teams | Collaboration | Customer Service | Project Management

With Zendesk’s Collaboration add-on, agents can connect with the right people without leaving the ticket — making things smoother for both the agent and customer.

Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience.

Answer Bot works right alongside your support team. It uses machine learning to help answer your customers’ questions with content from your Zendesk Guide knowledge base. The answers it provides are tailored to each customer’s question accurately and reliably—every time. And when in doubt, Answer Bot loops in your support agents to offer the customer a human touch.

Simon Carryer is a data scientist at Xero, a cloud accounting software company. In this talk, he explores the idea of data as a soft science.

During this 30 minute webinar our product specialists go through getting started with Zendesk for Startups. Get a year of Zendesk for free while you get your startup off the ground.

Zendesk's chatbot solution lets you easily integrate AI-powered bots into Zendesk Chat so you can give your customers faster support & your agents a helping hand.

There are hundreds of apps in our marketplace that help you with everything, from support and collaboration to education and training.

With the Knowledge Capture App, you can ensure that the knowledge on your team is consistently documented, building and enriching it over time.

Get the lowdown on where Zendesk started, and how it's making business software for customer engagement cool.

Your customers want an experience that is so easy it removes distraction from their lives. Mikkel Svane, Zendesk’s Founder and CEO is joined by Ryan Nichols, Zendesk's VP Omnichannel, to teach you how to simply deliver to your customers.