Teams | Collaboration | Customer Service | Project Management

Picture this: One person is pulling an all-nighter to prep a campaign for a client who’s changed the brief (again). A few desks away, someone else is scrolling costume party ideas because they’re waiting for the next project to come through. Same team. Same office. Completely different realities. It’s a scenario that plays out in client services organizations every day – and it’s a glaring sign that something’s off.

From smarter AI-powered planning to seamless calendar syncs and upgraded reporting tools, our July updates are all about helping you work faster, plan better, and stay in control. Here’s everything new in Teamwork.com this month.

A new project lands. You open the 38-tab beast labelled “Staffing_Master_v3_FINAL” and brace yourself. You’ve been here before – updating availability, fixing formulas, hoping it holds together. Excel has been your staple for resource management. But let’s be honest: the honeymoon phase is over. What worked for a smaller team now feels clunky and slow. You’ve patched it together, but it can’t keep up with shifting deadlines, growing teams, and complex workloads.

Nonverbal communication is everything other than spoken words. This can include your body language, facial expressions, vocal inflections, and more. There are 10 types of nonverbal communication, and understanding them helps you encode and decode nonverbal signals more effectively. In this article, we take a look at the 10 nonverbal cues, plus get 10 tips on how you can improve your nonverbal communication in the workplace. A lot of times, when we say nonverbal communication, we think of body language.

Accuracy and precision are both ways to measure results. Accuracy measures how close results are to the true or known value. Precision, on the other hand, measures how close results are to one another. They’re both useful ways to track and report on project results. Accuracy and precision are often used interchangeably in normal life. But as terms of measurement, they’re defined differently. Just because a measurement is accurate does not mean it’s precise, and vice versa.

A good elevator pitch can be the difference between landing your next big opportunity or falling short of the competition. But the reality is, people want to have meaningful conversations without the forced sales pitch. So how do you pitch yourself during a job interview or client meeting with authenticity? We’ve put together 15 creative elevator pitch examples that will help you nail your next client meeting or virtual networking event.

“Boss” and “leader” are often used interchangeably—but they mean very different things. One holds a position. The other earns it. One manages work. The other moves people. A boss may demand results, but a leader inspires them. That difference can shape the culture of an entire organization—and directly affect whether teams thrive or burn out. If you want to lead, not just manage, here are 10 key differences to understand and embody.

Learn how visibility into daily work patterns helps teams plan smarter, execute faster, and coach more fairly.

Smarter systems, better focus. These 5 strategies show managers how to help teams work with more clarity, intention, and impact.

Over the past few years, we've been working hard to identify and deliver accessibility improvements for all of our users across our platforms. Each tweak might seem subtle on its own, but together they create a continuous movement in the right direction towards a more accessible communication platform. For users who rely on screen readers, keyboard navigation, or other assistive technologies, the difference between “usable” and “comfortable” often comes down to the details.