Voice assistants have been around since the early days of the Internet, but it wasn’t until Apple introduced Siri in 2011 that they became an essential part of our everyday lives. The technology and uses of digital assistants have grown exponentially since then, and now these voice-activated tools are being used in places beyond our homes and phones, such as in the workplace. Microsoft has made waves with its Cortana, and Google has released its own offering known as Google Assistant.

It’s no secret that employee productivity is crucial to the success of any organization. That’s why managers are tasked with reviewing employee activity reports regularly. However, do you know what to look for in an activity report? And how can you use the data to improve employee productivity? Sometimes, activity reports can look colorful and packed with a lot of stuff. In this blog post, we’ll tell you what that stuff is and how you can use employee activity reports to your advantage.

The call center companies outlined in this guide can assist you with valuable BPO and customer service support.

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What is the new normal which has taken place in the market recently and has benefited a lot of individuals in multiple aspects? As we all know, the pandemic teaches us to survive and give our best in all situations or wherever we are. Likewise, industries have shifted to work from home, or we can say operating remotely to grow at the same level as we were performing in our workplace.

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In this fast-moving digital world, productivity management in the workplace plays a vital role in the success of any business as it holds an essential measure. Therefore, improving productivity has been a challenge faced by companies globally.

We all know that holidays are an integral part of life. Enjoying life outside work is vital for your well-being and keeps you mentally and physically healthy. All employees have a right to get paid holidays irrespective of their employment type. This contains part-time, zero-hour, temporary, and full-time contracts. The way HRs implement holiday entitlement in each case may vary from company to company. However, they must adhere to the legal guidelines defined by the government.

Are you interested in starting a call center? This guide will walk you through the process step by step and reveal the most common mistakes that could throw you off course.

Regarding employee management software, there are various solutions to choose from. How do you know which one fits your business? This blog post will discuss five features you should look for in employee management software. We will also introduce Monitask, a software with all these features, and more!