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Latest Posts

5 top Senbird alternatives: How do competitors compare?

For every brand wishing to expand its business or communication strategies, choosing an in-chat app and communication platform with the best capabilities is essential. Sendbird has gained popularity by establishing a strong reputation for delivering robust API and platform services. However, Sendbird also has several drawbacks, like pricing structure, the complexity of implementation, limited customization, etc., prompting many to explore worthy Sendbird alternatives.

6 best PubNub alternatives in 2023

Integrating chat functionalities into applications has become necessary for many product managers. Among the leading chat API providers, PubNub has carved a name for itself, offering simplified chat and messaging features through its Rest API. Recently, PubNub raised $65 million in a Series E funding round, highlighting its strong growth and market interest in this space. While PubNub's success is undeniable, the market for open-source PubNub alternatives is gaining momentum.

How to use chat for medical diagnostics in 2023?

In this digital age, many healthcare providers are leveraging medical chat tools with wide-ranging communication capabilities to deliver patient care quickly and affordably. As a result, patients get to interact with the healthcare provider team anytime, from anywhere. Beyond that, they can also schedule appointments, access test results online, and get their queries resolved.

In-game chat: 6 features to drive player engagement in 2023

Gaming has always been more than just button-mashing and high scores. It's a sanctuary where social connections thrive — a virtual playground for over 3 billion people worldwide to gather, interact, and let their inner gamers shine. In this era of digital camaraderie, the power of in-game chat has become prominent, acting as the ultimate social glue that binds players together.

WhatsApp for employee communication? 6 reasons why that's a bad idea

With over 2 billion users, WhatsApp appears to be an easy way to get in touch with anyone, including your co-workers. However, using WhatsApp for employee communication can come with a host of security threats to your organization and the lack of appropriate features for collaboration amongst teams and performance tracking. For example, accessing an employee’s phone and stealing sensitive organization data is fairly easy, as WhatsApp does not have essential security features.

WhatsApp for healthcare? 6 reasons why it's dangerous

As of today, WhatsApp has over 2.24 billion active users globally. Launched in 2018, WhatsApp Business has also rapidly grown into a widely adopted business solution. As healthcare professionals seek to enhance efficiency and streamline communication within medical settings, WhatsApp's widespread popularity might seem like an appealing solution. However, addressing the potential risks and limitations of using WhatsApp for healthcare communication is crucial for healthcare services.

Product Roundup: What's new in Rocket.Chat 6.2

We had a great start to the year and an incredible last quarter with the launch of Rocket.Chat SIX, our proudest version yet. Head to our webpage to know more about what’s new in Rocket.Chat SIX, and try it out if you haven’t already. There is no slowing down this quarter — Rocket.Chat 6.2 is live!

Embedded chat: A staple in excellent customer service

Using embedded chat on the websites enables visitors to communicate quickly with the organization's customer support teams. Given the competitiveness of today’s business landscape, offering a good UI/UX experience to tech-savvy customers and resolving their queries quickly helps businesses gain a competitive edge. In this blog, we explore how organizations use embedded chat to deliver an immersive experience to customers.

Cybersecurity in government agencies: challenges and opportunities

For government and public sector organizations, cybersecurity is a big obstacle to digital transformation. The two seem at odds: implementing digital transformation best practices seems impossible while upholding the highest cybersecurity standards.