Teams | Collaboration | Customer Service | Project Management

Internal communicators spend their days fighting fragmented systems, buried information, and messages that miss the mark. Meanwhile, some organizations have completely cracked the code on IC technology and are driving measurable business results.

There’s no question that we’re living in turbulent times, and executing innovative employee retention strategies has become crucial as workers are leaving their jobs for new ones in droves. In January 2020, just before the pandemic hit, the World Economic Forum predicted that rapid technological changes would transform nearly half of all core skill sets within two years.

Talented employees feel isolated and disengaged in their roles. Simple projects become complex because teams work in silos. What should take weeks extends into months due to poor internal communication and coordination. This highlights the importance of building a culture of teamwork and collaboration in your workplace.

Collaboration is essential for any organization’s success and productivity. Companies need to share vision and have an understanding of each other’s projects to achieve excellent business outcomes. Missed deadlines. Duplicate work. Teams operating in isolation while critical projects suffer. These aren’t just minor inconveniences — they’re costly consequences of poor workplace collaboration that can derail your organization’s success.

The remote working culture is here to stay. What started as a workplace trend during the COVID-19 pandemic has dramatically accelerated into a norm and shows no signs of slowing down.

The employee experience platform market is more competitive than ever, with numerous solutions claiming to transform your digital workplace. But which platform actually delivers comprehensive capabilities, and how do you choose the right one for your organization?

Good internal communication is essential in every organization. Whether you have a dedicated internal comms function or not, it's vital to have an efficient method for disseminating and managing employee communication. Oftentimes, we hear internal communications as a departmental function. But really, internal communication is about sharing and instilling critical information among people so that they can perform at their best.

Your employees are drowning in disconnected tools — Slack for messaging, SharePoint for files, BambooHR for benefits, Culture Amp for surveys — while your intranet sits largely unused. The problem isn't that you need more tools. A modern intranet should be paired with an employee experience platform to unify everything your workforce needs in one place.

When it comes to workplace digital accessibility, three critical workforce segments are often excluded. Employees with disabilities lack accommodations for visual, auditory, motor, and cognitive impairments. Frontline workers miss critical updates on platforms that aren’t mobile-optimized or require VPNs on corporate devices they don’t regularly use.

Your employees know things you don’t. They see the software that crashes every Tuesday, the process that wastes two hours daily, and the client complaint that keeps surfacing but never reaches your desk. They also have ideas about how to fix these problems. The question is whether you have an effective employee listening strategy in place to hear any of it.