Do you have customers that contact you during out of hours and although your team immediately responds once they clock in, your first response times and resolution times are simply inaccurate and your customers are dissatisfied? Or, do you offer multiple levels of support but you can't effectively track or bill for the additional service? Well, now you can.
Executing projects accurately and on time is no easy feat—especially if you’re juggling tons of tasks (and/or an entire team) at once. Luckily, project scheduling software can give you the tools you need to streamline your operations, ultimately saving you tons of time and giving you full flexibility and confidence in your workflows.
As we raise a glass to getting through 2020, many of us are setting personal goals and resolutions to kick-off 2021 with intention. One resolution we see time and time again is to be more organized, and our latest feature in Teamwork will help you do just that. The newly released Personal Tasks in Teamwork lets you create and manage a private to-do list that’s only visible to you and not linked to a project.
Here at Teamwork, we’re always on the lookout for innovative ways to improve your experience on our platform - whether it is through our wide range of strategic partnerships or by building our very own arsenal of tools. We recognized that our existing Document Editor wasn’t up to scratch when editing and organizing a large number of files, so we decided to get our hands dirty and rebuild it from the ground up.
Happy New Year! It's that time of the year when we all want to get ourselves and our businesses organized for the year ahead. Whether you're brand new to Teamwork or leveling up, this blog post will help you get the new year off to a flying start.
Following on from the introduction of notifications to Teamwork CRM and the enhancement to our filters last month, we’re closing out the year by enhancing the functionality of our custom fields along with improving our integration with Teamwork by allowing you to sync your CRM companies and contacts with your Teamwork projects.
There are lots of pieces you need to put together to make any project successful—and none is more important than your team who is working on it. That team—your people—are known in project management speak as resources. And managing how you want them to spend their time on projects in your pipeline can mean the difference between a productive team and an overworked one.
Over the last 2 weeks the Teamwork Desk team have been gifting new features and enhancing current functionality to help you streamline your work and save you time. Here is an overview of the features released.
With 2020 almost behind us, there are some exciting new additions for you to look forward to in Teamwork in 2021. Let’s take a look: Very soon you’ll see a brand new in-app Project Template Gallery where you can kick-off projects using ready-made templates, or create your own custom-built templates if you prefer. Here’s a sneak peek at what you can expect.
The way we live and work has changed significantly in the last year. One aspect of our work lives that has taken a hit is the way we collaborate with our colleagues and clients. The process of reviewing content and providing feedback may have been done face-to-face in the past, but this won’t be possible in the near future.
