Teams | Collaboration | Customer Service | Project Management

Is your team as productive as they should be, or do you often wonder where work hours are going? Whether you manage an in-office team, remote employees, or freelancers, staying on top of employee productivity can feel overwhelming. You want to trust your team, but missed deadlines, low engagement, and constant distractions can make it hard to see who is genuinely productive and who is just busy.

Here’s the truth: hardly any ‘chat apps’ are left on the market. Today’s corporate messengers are not just about communication anymore. With businesses seeking to streamline operations and enhance team collaboration, the demand for efficient tools like group communication apps has soared. As business needs have evolved, group chat apps have become powerful collaboration tools.

Gemini and ChatGPT are generative AI tools that can help users find answers, write content, generate code, and more. Learn how they stack up below.

Despite advanced analytics, many businesses miss critical inefficiencies. Learn how to identify and eliminate hidden workforce blind spots with time tracking project management tools.

Remote work policy compliance is a challenge, from tracking hours to managing state-specific laws. Smart tools automate oversight, minimize errors, and ensure compliance.

As remote work becomes the default for many teams, trust is no longer a “soft skill” — it’s a strategic necessity. Without the benefit of hallway conversations or in-person check-ins, building trust in remote teams requires structure, transparency, and intentional communication. Challenges like time zone differences, communication gaps, and lack of visibility can easily lead to misunderstandings and decreased morale.

Goals give structure to big-picture plans for your business—but they’re only useful if you can action on them. Lotte Vester, Head of Organizational Strategy at Asana, drives a process to guide teams through execution of goals. She helps transform broad initiatives into focused goals and Key Results (KRs) for Asana's dynamic teams. But she’s a one person team, and Asana is a multi-faceted, global organization. So she doesn’t try to do it alone.

An employee performance review is a meeting between a manager and their employee to discuss how the team member is pacing toward organizational goals. Though simple in design, there are many ways to create a more effective process that brings your reviews to life. See the top 15 performance review templates to measure success and improve your review skills. Measuring success is a key piece to leading an effective team. After all, you can’t improve until you know what skills you need to build.

Productivity tracking is the practice of monitoring how time and effort are spent on tasks, projects, and goals. It provides a data-driven view of your work habits, showing how efficiently (or inefficiently) you’re using your most limited resource—time. Instead of relying on assumptions or feelings of busyness, productivity tracking delivers real numbers. You can spot which tasks drain your energy, when your peak performance hours are, and where you lose focus.

Kudos to The Office of the Australian Information Commissioner (OAIC) which has produced an excellent report into the use of consumer messaging apps within the Australian government. Based on a survey of 22 government agencies, it is one of the few quantitative research papers addressing the issue.